Shefon M. Freeman
Fredericksburg
Summary
LPN with extensive experience at Pinnacle Treatment Center, specializing in patient assessments and care planning. Demonstrated ability to prioritize tasks and collaborate with healthcare teams. Proficient in intravenous medication administration, focused on improving patient outcomes through compassionate support and precise documentation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
LPN Office Nurse
Pinnacle Treatment Center
Fredericksburg
02.2025 - Current
- Administered medications and treatments according to established protocols.
- Assisted with patient assessments and collected vital signs consistently.
- Coordinated patient appointments and managed scheduling efficiently.
- Provided emotional support to patients and families during care processes.
- Ensured compliance with safety standards and infection control measures consistently.
- Answered telephones promptly and courteously while scheduling appointments for patients.
- Prepared specimens for laboratory analysis by labeling correctly according to policies.
- Organized medical supplies and equipment to maintain a safe and efficient work environment.
Licensed Insurance Agent
GEICO, Government Employees Insurance
Fredericksburg
05.2023 - 01.2024
- Work Planning and Coordination
- Equipment Inspection
- Patient Charting
- Vital Signs Recording
- Equipment Assembly
- Activities of Daily Living ADLs
- Staff Supervision
- Examination and Test Preparation
- Patient Observation
- Call Answering and Assistance
- Performance Monitoring
- Medication Administration
- [Virginia] Licensed Practical Nurse
- Pursued continued professional development through insurance workshops, courses and webinars.
- Offering policy guidance and management to promote asset protection.
- Upsold products to policyholders and potential new clients.
- Provided leadership and training for new agents regarding industry best practices and company policies.
- Responding to customer inquiries and problems to promote great service.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Analyzed customer needs and provided best options, upselling products and services.
- Researched insurance plans to find good options for clients' needs.
- Assisted clients in understanding insurance policies and coverage options.
- Evaluated customer needs to recommend appropriate insurance products.
- Managed policy renewals and updates for existing clients efficiently.
- Resolved client inquiries and issues through effective communication techniques.
- Conducted customer needs assessments to identify appropriate coverage levels and options.
- Utilized company software to process applications and maintain records accurately.
LPN Office Nurse
Mary Washington Hospital
Fredericksburg
05.2021 - 06.2023
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Collected and documented vital signs to track current patient conditions.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
- Answered patient and family questions to educate on optimal treatment procedures.
- Interviewed patients to obtain medical history.
- Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
- Conducted daily rounds to assess patient condition and distribute medications.
- Advocated for patients by respecting and supporting values, basic rights and beliefs.
- Implemented new floor assignments based on evaluation of staffing requirements.
- Collected blood, urine or sputum samples from patients to perform routine lab tests.
- Evaluated patient care needs to prioritize treatment and maintain patient flow.
- Documented and collected vital signs to track patient conditions.
- Used sterile techniques to prepare patients for procedures.
- Established direct lines of communication between nursing staff and other interested departments, supporting patient care with collaboration between personnel with complementary specialties.
- Recorded patient medical history, vital statistics and test results in medical records.
- Monitored patients with incontinence issues, both after procedures and in recovery from trauma, installing catheters and monitoring bedpans to keep patients safe and comfortable.
- Counseled and educated patients specific to diagnosis and health history.
- Administered high consequence medications with exacting accuracy, monitoring patients for side effects and supporting patient comfort and comprehensive recovery.
- Developed individual care plans to meet patient needs and achieve treatment goals.
- Supported nurses in routine wound care and attending to complex lacerations and punctures.
- Analyzed charts and utilized data to recommend proper treatment courses.
- Administered medications and treatments according to established protocols.
- Assisted with patient assessments and collected vital signs consistently.
- Coordinated patient appointments and managed scheduling efficiently.
LPN Charge Nurse
Paramount Senior Living
Fredericksburg
01.2021 - 05.2022
- Engaged customers by clearly explaining document details to enhance service quality.
- Conducted telephone appointments with prospective clients to establish rapport and promote insurance services.
- Delivered targeted support based on broad knowledge of company products to meet diverse client needs.
Contract LPN
Fluvanna Correctional Center for Women
Troy
02.2020 - 06.2021
- Administered medications and treatments to patients at correctional facility.
- Monitored vital signs, reporting changes to nursing staff without delay.
- Managed comprehensive administration of medications and treatments for patient care.
- Ensured accurate documentation of patient responses and medication administration.
Contract LPN
Richmond City
Richmond
05.2020 - 05.2021
- Facilitated medication dispensing and treatment coordination for patients in correctional facility
- Assisted with patient assessments and documented health status accurately.
Patient Care Technician
Spotsylvania Regional Medical Center
Fredericksburg
05.2018 - 06.2019
- Administered medications and therapies per physician orders while adhering to safety protocols.
- Charted patient condition changes and communicated concerns to supervising healthcare providers.
- Addressed patient care needs, collected vitals, dressed wounds, and managed catheters efficiently.
- Collaborated with healthcare team to assess patient requirements and implement interventions.
- Monitored temperatures and blood pressures while delivering essential patient care and treatments.
- Documented patient medical histories, symptoms, and vital signs accurately in medical records.
- Responded to patient calls, identified issues, and provided assistance within established parameters.
- Maintained strict confidentiality while safeguarding all patient-related information.
Education
Lpn Certificate -
Eastern Virginia Career College
Fredericksburg, VA02.2019
Skills
- Sample collection and specimen handling
- Multi-tasking and prioritization
- Patient assessment and triaging
- Wound care and dressing
- Nursing interventions and evaluations
- Team collaboration and building
- Conditions reporting and documentation
- Care planning and modifications
- Procedure explanation and education
- Intravenous medication administration
Certification
- Certified Nurses Aide
- First Aid Certification
- Certified Medication Aide (CMA)
Accomplishments
- Provide a strong understanding and enthusiasm around technology, especially around Comcast products and services.
- CPR certified through American Heart Association.
- Promoting and selling offerings to customers.
- Correct customer billing discrepancies, prepare work orders, arrange for service appointments, and ensure appropriate follow-up procedures are met.
- Interface with customers, answer questions relating to products and services, billing, and all other issues and concerns.
- Effectively communicate and demonstrate a high level of comfort discussing Comcast products, services, competitive advantages and pricing with customers.
- Evaluate customer's potential product needs and make appropriate recommendations in attaining their goals through proper utilization of products and services.
- Consistently meet and exceed sales goals within the guidelines established by local market.
- Strive to deliver a superior experience to the customer every day.
- Attend and participate in sales meetings, training programs, and conferences as directed.
Timeline
LPN Office Nurse
Pinnacle Treatment Center
02.2025 - Current
Licensed Insurance Agent
GEICO, Government Employees Insurance
05.2023 - 01.2024
LPN Office Nurse
Mary Washington Hospital
05.2021 - 06.2023
LPN Charge Nurse
Paramount Senior Living
01.2021 - 05.2022
Contract LPN
Richmond City
05.2020 - 05.2021
Contract LPN
Fluvanna Correctional Center for Women
02.2020 - 06.2021
Patient Care Technician
Spotsylvania Regional Medical Center
05.2018 - 06.2019
Lpn Certificate -
Eastern Virginia Career College