Shelley Hale
Warrenton,VA
Summary
Organized and dependable candidate with a strong ability to manage multiple priorities while maintaining a positive attitude. Demonstrates a willingness to take on added responsibilities to support team goals at The Outer Banks Hospital. Currently pursuing a Medical Billing and Coding certification and relocating to the area in June 2026.
Overview
8
8
years of professional experience
Work History
Lash Technician
Amazing Lash Studio
07.2024 - 09.2024
- Maintained cleanliness and organization of workstations to ensure a hygienic environment.
- Answered phone calls and emails to schedule client appointments.
- Managed appointment scheduling and client database in a user-friendly software system, streamlining operations for both staff and clientele.
Assistant
Mati Beauty Studio
02.2024 - 06.2024
- Assisted in daily operations, ensuring exceptional customer service and satisfaction.
- Coordinated scheduling for appointments, optimizing staff availability and client flow.
- Managed inventory levels, tracking supplies to maintain studio readiness and efficiency.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Security Forces Journeyman
United States Air Force, USAF
06.2016 - 09.2019
- Responded swiftly to emergency situations, mitigating risks through effective crisis management.
- Operated security console equipment to monitor and control access.
- Assisted in maintaining physical security measures such as perimeter fencing, lighting, and alarm systems to deter unauthorized access or potential threats.
Education
No Degree - Medical Billing And Coding
Laurel Ridge Community College
Warrenton, VA08-2026
No Degree - Licensed Cosmetologist
International Beauty School
Martinsburg, WV05-2024
No Degree - Certified Master Aesthetician
Catherine Hinds Institute of Esthetics
Lexington, MA08-2022
High School Diploma -
Lowell High School
Lowell, MI06-2016
Skills
- Social skills
- Schedule management
- Customer consultation
- Decision-making
- Clear communication
- Teamwork
- Customer service
- Problem-solving
- Patient confidentiality
- Medical terminology
- Appointment scheduling
- HIPAA compliance
- Time management
- Attention to detail
- Multitasking Abilities
- Adaptable and flexible
- Organizational skills
- Effective communication
Timeline
Lash Technician
Amazing Lash Studio
07.2024 - 09.2024
Assistant
Mati Beauty Studio
02.2024 - 06.2024
Security Forces Journeyman
United States Air Force, USAF
06.2016 - 09.2019
No Degree - Medical Billing And Coding
Laurel Ridge Community College
No Degree - Licensed Cosmetologist
International Beauty School
No Degree - Certified Master Aesthetician
Catherine Hinds Institute of Esthetics
High School Diploma -
Lowell High School