Sheonta Orange
Hopewell
Summary
Dedicated transportation professional with a clean driving record and exceptional customer service skills, honed at Bread of Life Residential. Expert in route planning and GPS navigation, consistently achieving timely arrivals. Recognized for maintaining vehicle safety and cleanliness while fostering positive passenger experiences through effective communication and problem-solving.
Professional driver with strong emphasis on safety and customer satisfaction. Expert in navigating diverse routes, managing time efficiently, and maintaining vehicle upkeep. Known for collaborative spirit and adaptability, ensuring smooth interactions with passengers and team members. Possess excellent communication skills, problem-solving abilities, and focus on delivering results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Cab Driver
Bread of Life Residental
Petersburg, VA
07.2024 - Current
- Provided safe and reliable transportation for residents to appointments and events.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Navigated efficiently using GPS systems, optimizing travel routes for timely arrivals.
- Assisted residents with boarding and alighting, ensuring comfort and safety during trips.
- Communicated effectively with dispatch to coordinate schedules and address resident needs.
- Trained new drivers on operational procedures and best practices for customer service excellence.
- Facilitated communication between dispatchers and drivers by relaying important information regarding scheduling changes or client requests.
- Assisted passengers with luggage and other personal items, demonstrating exceptional customer service skills.
- Reduced vehicle downtime by performing regular maintenance checks and addressing potential issues promptly.
- Maintained a clean and comfortable vehicle for passengers, ensuring a pleasant riding experience.
- Arrived on time to customer appointments.
- Offered above-and-beyond service to every rider to encourage repeat business.
Door Dash Driver
DoorDash
Hopewell, VA
03.2022 - 06.2024
- Navigated diverse routes, ensuring timely deliveries and adherence to schedules.
- Conducted vehicle inspections, maintaining compliance with safety regulations and performance standards.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained accurate logs of mileage, fuel consumption, and delivery records for operational efficiency.
- Optimized delivery routes using GPS technology, reducing fuel costs and improving delivery times.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Reduced delivery times with careful planning and route optimization.
Uber Driver
Richmond, VA
01.2019 - 02.2022
- Ensured timely and safe transportation of passengers within designated areas.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Navigated efficiently using GPS technology to optimize route selection and minimize wait times.
- Delivered exceptional customer service by addressing passenger needs and concerns promptly.
- Delivered passengers to destinations safely and on time.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Analyzed feedback to identify service improvement opportunities, enhancing customer satisfaction ratings.
Education
High School Diploma -
Northampton High School
Cheriton, VASkills
- Punctuality
- Safe driving practices
- Excellent navigation
- Route planning
- Problem-solving
- Cleaning and sanitation
- Safety awareness
- Clean driving record
- Dispatcher communication
- GPS and mapping
- Mobile booking apps
- Teamwork and collaboration
- Customer service
Certification
HIPPA and Osha Certified
Clean drivering record
CPR
Timeline
Medical Cab Driver
Bread of Life Residental
07.2024 - Current
Door Dash Driver
DoorDash
03.2022 - 06.2024
Uber Driver
01.2019 - 02.2022
High School Diploma -
Northampton High School