Shepard Victorio
Newport News,VA
Summary
Proven team player with a strong work ethic, demonstrated during my tenure at Chick-Fil-A where I excelled in creating a clean and welcoming environment, enhancing customer satisfaction significantly. Skilled in problem-solving and customer service, I consistently maintained high service standards, contributing to our team's efficiency and positive guest experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Employee
Chick-fil-A
02.2024 - 11.2027
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Education
No Degree -
Denbigh Baptist Christian School
Newport News, VA05-2027
Skills
- Strong work ethic
- Customer service
- Problem-solving
- Team player attitude
- Handles stressful events well
- Willing to learn and listen
Certification
Certified TDI (Therapy Dog International) Dog Handler and K-9 trainer
Languages
Spanish
Limited Working
Interests
- Passion for basketball and sports in general
- Skilled drum player
- Music
- Outdoors
- Fishing
Timeline
Front of House Employee
Chick-fil-A
02.2024 - 11.2027
No Degree -
Denbigh Baptist Christian School
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