Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherman Watkins

Amelia Court House

Summary

Veteran Program manager bringing many years of business operations experience. Adept at leading projects from development to delivery. Effective people manager and big-picture thinker.

Overview

18
18
years of professional experience

Work History

Transition Services Manager

DOD Air Force
Fort Eustis
03.2021 - Current
  • Managed service operations ensuring compliance with military standards and protocols.
  • Oversaw inventory management and supply chain processes for maintenance supplies.
  • Developed service schedules to optimize resource allocation and efficiency.
  • Led team meetings to discuss operational challenges and solutions collaboratively.
  • Monitored performance metrics to identify areas for process improvement initiatives.

Transition Services Manager

Serco & Inverness Inc.
Fort Eustis
02.2008 - 03.2021
  • Coordinated training programs for staff on equipment and service procedures.
  • Implemented quality control measures to enhance service delivery standards.
  • Facilitated communication between departments to ensure seamless service execution.
  • Resolved customer complaints in a timely manner.

Education

Master of Arts - Community Counseling

Hampton University
Hampton, VA
12-2002

Skills

  • Team leadership
  • Work Planning and Prioritization
  • Team scheduling
  • Customer service
  • MS office
  • Reporting and documentation
  • Budget control
  • Staff management

Timeline

Transition Services Manager

DOD Air Force
03.2021 - Current

Transition Services Manager

Serco & Inverness Inc.
02.2008 - 03.2021

Master of Arts - Community Counseling

Hampton University
Sherman Watkins