Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Sherry Moore

Quinton

Summary

Compassionate Nursing House Supervisor known for high productivity and efficient task completion. Skilled in leadership, patient care coordination, and staff development. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and quality patient care across all units.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Nursing House Supervisor

HCA-Retreat Doctor's Hospital
Richmond
08.2015 - Current
  • Participated in recruitment efforts to attract qualified candidates for open positions.
  • Performed patient assessments, developed care plans and monitored progress.
  • Monitored staff performance, identified areas for improvement and provided guidance as needed.
  • Created reports summarizing departmental activity for review by senior management.
  • Resolved conflicts among staff members in a timely manner while maintaining positive working relationships.
  • Facilitated collaboration between physicians, nurses and other healthcare professionals.
  • Developed and implemented staffing plans to ensure adequate coverage of shifts.
  • Oversaw compliance with hospital policies regarding documentation of patient care activities.
  • Ensured nursing team is compliant with all regulatory requirements including HIPAA and OSHA regulations.
  • Coordinated clinical activities between different units to ensure efficient workflow.
  • Maintained accurate records of patient care activities, treatments, medications and changes in condition.
  • Established performance standards for nursing personnel based on established protocols.
  • Evaluated employee performance through observation techniques or written tests.
  • Collaborated with other departments to facilitate interdisciplinary communication and coordination of services.
  • Implemented strategies designed to improve efficiency and reduce costs associated with providing patient care services.
  • Responded promptly to customer complaints or concerns regarding quality of service delivered.
  • Provided ongoing education and training opportunities for nurses on topics such as infection control practices, safety protocols.
  • Assisted with budget development and monitored expenditures to stay within budget limits.
  • Reviewed incident reports related to patient care incidents and errors and took appropriate corrective action.
  • Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies, and mass casualty incidences.
  • Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
  • Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
  • Initiated and monitored preventive and rehabilitative nursing procedures to deliver exceptional care to every patient.
  • Enforced disease prevention protocols among staff members, patients and visitors.
  • Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
  • Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
  • Answered questions and addressed concerns from employees promptly through email, phone and in person.
  • Coordinated and led in-services to facilitate nursing leadership development and career growth.
  • Participated in patient and family planning processes, provided instructions and addressed questions and/ concerns.
  • Recruited, interviewed, hired and coached employees and promoted high level of care quality to patients.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Explained policies, procedures and services to patients.
  • Communicated with patients with compassion while keeping medical information private.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Recruited, hired and trained new medical and facility staff.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Maintained records management system to process personnel information and produce reports.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.

Throughput Manager-House Nursing Supervisor Manage

hCA-Retreat Doctor's and Parham Doctor's Hospital
Richmond
02.2017 - 02.2018
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Ensured compliance with industry regulations and company policies.
  • Established processes to ensure efficient workflow throughout the organization.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Conducted performance reviews for team members.
  • Ensured compliance with regulatory requirements and industry standards.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Provided leadership during times of organizational change or crisis situations.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Monitored staff performance and addressed issues.
  • Recruited and hired qualified candidates to fill open positions.
  • Enhanced team morale and retention through recognition programs and career development opportunities.
  • Facilitated team meetings and workshops to foster collaboration and share best practices.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Implemented process improvements, resultingin an increase in operational efficiency.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Produced thorough, accurate and timely reports of project activities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Assigned work and monitored performance of project personnel.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Recruited and trained new employees to meet job requirements.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Reviewed completed work to verify consistency, quality, and conformance.

RN

HCA-Henrico Doctor's Forest
Richmond
02.2011 - 08.2015
  • Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
  • Collaborated with physicians in developing patient-specific treatment plans.
  • Maintained accurate documentation of patient records in accordance with HIPAA regulations.
  • Responded quickly to life-threatening situations by providing appropriate interventions.
  • Administered prescribed medications and treatments in accordance with approved nursing protocols.
  • Assessed patient health and developed individualized care plans accordingly.
  • Ensured compliance with infection control policies and procedures.
  • Participated in continuing education programs related to nursing practice.
  • Performed physical examinations and assessments of patients' medical histories.
  • Attended continuing education courses to stay up-to-date on current trends in nursing practice.
  • Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
  • Assisted doctors during medical procedures.
  • Carried out physician orders regarding tests or medication administration accurately and safely.
  • Identified potential safety hazards in the environment or among patients' behaviors.
  • Provided emotional support to families facing difficult decisions about a loved one's care.
  • Educated patients on disease prevention and health maintenance.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Created, implemented and evaluated patient care plans with medical team.
  • Conducted intake assessments with patients and relatives to gather case history.
  • Monitored and managed various treatment and care interventions.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Provided emotional support and counseling to patients and their families.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Educated patients and families on health care needs, conditions, and options.
  • Advocated for patients by supporting and respecting basic rights, values, and beliefs.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Monitored patients after surgery, answered questions, and provided home care strategies.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Coordinated discharge planning to ensure continuity of care post-hospitalization.

RN, Emergency Department

HCA-Chippenham Hospital
Richmond
08.2003 - 02.2011
  • Assisted physicians with diagnostic tests such as X-rays, CT scans, ultrasounds.
  • Maintained a clean and safe environment for the delivery of patient care services.
  • Conducted physical exams on admitted patients prior to treatment.
  • Collaborated with physicians and other healthcare professionals to plan, implement, or evaluate patient care plans.
  • Managed medical equipment such as ventilators, cardiac monitors, IV pumps.
  • Compiled detailed reports on each shift regarding all treatments provided throughout the day.
  • Instructed and educated patients about their conditions, medications, and self-care skills.
  • Identified potential safety hazards or risks associated with treatment plans or procedures.
  • Maintained accurate patient records using electronic medical record system.
  • Utilized evidence-based practice guidelines to inform decisions related to patient care management.
  • Performed triage to prioritize care for emergency room patients.
  • Delivered compassionate end-of-life care when necessary.
  • Carried out physician orders accurately while following established nursing standards of care.
  • Provided initial assessment of patients and identified changes in their condition.
  • Assessed, monitored, and documented patient's condition.
  • Responded quickly and effectively in emergent or crisis situations.
  • Evaluated laboratory results for accuracy and completeness prior to documentation in the medical record.
  • Administered medications as prescribed by physicians.
  • Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
  • Maintained open and clear communication with physicians to coordinate effective patient care.
  • Triaged and treated high-volume caseload in busy emergency room setting.
  • Responded quickly to codes and coordinated efficient and skilled care.
  • Upheld patient safety standards by preventing unauthorized access or incorrect dosage administration.
  • Administered critical IV medications to stabilize patients for assessment and treatment.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
  • Monitored patient conditions to identify concerning changes and mitigate symptoms.
  • Documented all patient interactions, assessments, and interventions in electronic health records with accuracy.
  • Answered patient questions and provided take-home materials for further information.
  • Treated patients by administering various types of medications and therapies.
  • Utilized advanced cardiac life support (ACLS) and basic life support (BLS) techniques during critical situations.
  • Assisted in minor surgical procedures and provided post-operative care, ensuring optimal patient outcomes.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Monitored patient vital signs and symptoms, responding rapidly to changes in condition and initiating appropriate interventions.
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Provided emotional support and guidance to patients and families during stressful situations.
  • Administered medications, treatments, and vaccines as prescribed, adhering to strict safety protocols.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Advocated for patient rights and ethical treatment, ensuring respect and dignity in patient care.
  • Performed comprehensive assessments of patients presenting with a wide range of acute conditions in a high-volume emergency department.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.

Education

Bachelor of Science - Nursing

Liberty University
Lynchburg, VA
12-2015

Associate of Science - Nursing

J. Sargeant Reynolds Community College
Richmond, VA
05-2007

High School Diploma -

New Kent High School
New Kent, VA
05-1992

Master of Science - Psychiatric Nursing

Walden University
Minneapolis, MN

Skills

  • Patient assessments
  • Care planning
  • Staff supervision
  • Regulatory compliance
  • Budget management
  • Conflict resolution
  • Crisis management
  • Compassionate care
  • HIPAA compliance
  • Nursing assessment
  • Interdepartmental communication

Affiliations

  • avid reader
  • gardener
  • outdoor activities, hiking, skiing, bike riding

Accomplishments

  • Leadership Award
  • Clinical Ladder Level V-Leadership for 4 years

Certification

  • RN license
  • BLS
  • ACLS
  • PALS
  • NHISS
  • Leadership Certification

References

References available upon request.

Timeline

Throughput Manager-House Nursing Supervisor Manage

hCA-Retreat Doctor's and Parham Doctor's Hospital
02.2017 - 02.2018

Nursing House Supervisor

HCA-Retreat Doctor's Hospital
08.2015 - Current

RN

HCA-Henrico Doctor's Forest
02.2011 - 08.2015

RN, Emergency Department

HCA-Chippenham Hospital
08.2003 - 02.2011

Bachelor of Science - Nursing

Liberty University

Associate of Science - Nursing

J. Sargeant Reynolds Community College

High School Diploma -

New Kent High School

Master of Science - Psychiatric Nursing

Walden University

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