SHERYL M. SOLIMAN

• Managed daily office operations and maintained efficient workflow.
• Supervised administrative staff and provided training on office procedures.
• Maintained financial records and processed invoices accurately.
• Oversaw inventory management, ordering supplies as needed.
• Executed general bookkeeping tasks including bank statement reconciliation and journal entry creation.
• Entered daily invoices with in-house accounting software.
• Reviewed contracts for accuracy prior to signing off on behalf of the company.
• Produced thorough, accurate, and timely reports of project status.
• Managed invoice and payment tracking to guarantee accuracy of accounts receivable and payable records.
• Prepared executive reports using operational, output, and revenue data.
• Monitored payments due from clients, and promptly contacted clients with past due payments.s.
• Handled confidential information with discretion, including sensitive HR matters.

Administrative Support at The Tax Complex, LLC

February 2005 - November 2012

February to the end of April of each year, which was considered 'Tax Season'.

For several years, this was a part time seasonal position.

• Responsible for processing the completed tax returns which included printing multiple copies, and putting them in official covers for the clients, or attaching the proper envelopes for mailing once the return was signed.

For another several years, still part-time seasonal:

• “Balanced returns” by managing data entry into pre-formulated forms to ensure accurate balancing of returns.

From February of 2005 to 2009 this was performed in the evenings & weekend hours while also working at Bank of America.

• Managed an expanding Organizational Chart which grew over the years to eventually include over 2,000 associates globally.Managed executive calendars and scheduled meetings for senior leadership.
• Coordinated travel arrangements and itineraries for business-related trips.
• Supported development of presentations & reports through effective use of PowerPoint and Excel.
• Prepared and distributed meeting agendas and minutes to management team.
• Organized events and conferences, handling logistics and participant coordination.
• Monitored incoming emails and responded accordingly in a timely manner.
• Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
• Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
• Developed effective filing systems for easy retrieval of information when needed.
• Conducted research and collected and analyzed data to prepare reports and documents.
• Facilitated communication between senior management and staff.
• Maintained confidential records and files related to executive operations.
• Proofread documents for accuracy before distribution or submission to external sources.

My positions were shifted within these years to address evolving organizational needs.

• Managed Retail Customer inquiries during bank merger operations. Facilitated transition from Retail & Individual Customer Inquiry departments to a unified Customer Inquiry. Provided consistent support throughout initial merger stages.
• After several years I was assigned to do the statistical reports for the Inquiry department.
• This transitioned into the Research Department where customer requests were researched as well as putting through any changes that needed to be made as a result of the findings.
• This position led to supporting an Assistant Vice President in a connecting department. Setting up meetings, maintaining files, managing phone calls & taking messages. Managing travel plans as well as assisting with the associated expense reports.
• At this time it was decided to form an Administrative Pool in the department & we were all moved to a different floor. There the group of us supported over 200 staff & several of the executives on the floor. Making copies, answering phones, maintaining supplies, sorting mail, reports as needed & travel or meeting arrangements & various other tasks as requested.