Shirley Hayes
Alton
Summary
Dynamic and results-driven professional with extensive experience as a Store Manager at Dollar General Store, excelling in customer service and inventory management. Proven ability to enhance product visibility and foster positive customer relations. Skilled in cash management and employee training, consistently delivering exceptional shopping experiences.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Store Manager
Dollar General Store
08.2019 - Current
- Assisted in daily store operations, ensuring efficient customer service and inventory management.
- Learned POS systems and cash handling procedures to support accurate transactions.
- Adapted to new merchandising strategies, enhancing product visibility and appeal.
- Supported team members in maintaining store cleanliness and organization standards.
- Collaborated with staff to resolve customer inquiries, fostering positive shopping experiences.
- Contributed to stock replenishment efforts, ensuring product availability for customers.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
Daycare Teacher
Alphabet Soup Daycare Center
06.2018 - 06.2019
- Developed and implemented engaging lesson plans fostering cognitive and social development in children.
- Created a safe, nurturing environment promoting emotional growth and positive behaviors.
- Collaborated with parents to discuss child progress and address developmental concerns.
- Assessed individual learning needs, adapting activities to support diverse learning styles.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Daycare Teacher
Big Blue Marble
01.2017 - 04.2018
- Organized and facilitated age-appropriate activities enhancing physical coordination and creativity.
- Led training sessions for staff on curriculum updates and best practices in early childhood education.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
Education
High School Diploma -
Phoebus High School
Hampton, VA06-2002
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Friendly and positive
- Shift scheduling
- Cash management
- Employee training
- POS systems
- Policies and procedures
Timeline
Store Manager
Dollar General Store
08.2019 - Current
Daycare Teacher
Alphabet Soup Daycare Center
06.2018 - 06.2019
Daycare Teacher
Big Blue Marble
01.2017 - 04.2018
High School Diploma -
Phoebus High School