Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shona Josey

Wise,VA

Summary

Patient Behavior Technician with Four years of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions.


In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities.

Committed to promoting development of functional skills and independence.


Caring and compassionate RBT experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities.


Comfortable in handling stressful situations and performing under pressure.


Passionate about providing high-quality service to clients with special needs. Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs.


Offers skills in task prioritization and task management.


Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals and seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Wcps
08.2020 - Current
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
  • Enhanced client''s communication skills through use of visual aids, social stories, and roleplaying activities.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Led group sessions focused on social skill-building, promoting peer interaction and cooperation among clients.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining safe environment for both staff members and clients alike.
  • Managed crisis situations with professionalism, ensuring safety of all individuals involved while adhering to established protocols.
  • Supported client using principles of applied behavior analysis.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Increased client independence through teaching of daily living skills .
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Ensured adherence to ethical guidelines set forth by Behavior Analyst Certification Board at all times during practice.

Operator Technician

Telemed
05.2017 - 05.2019
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Managed a high volume of inbound calls while accurately documenting interactions in the company database.

Education

Certification - Early Childhood Education And Development

MECC
Big Stone Gap, VA
05.2020

High School Diploma -

J.J KELLY HIGH SCHOOL
Wise, VA
05.2001

Skills

  • Applied Behavior Analysis
  • Social Skills Development
  • Behavior Modification Techniques
  • Behavior Intervention Plans
  • Visual Supports Implementation
  • Natural Environment Training
  • Discrete Trial Training
  • Token Economy Systems
  • Functional Behavior Assessment
  • Prompting Strategies
  • Reinforcement Procedures
  • Functional Behavior Assessments

Certification

  • RBT - Registered Behavior Technician
  • Certified in Safety Care


Timeline

Registered Behavior Technician

Wcps
08.2020 - Current

Operator Technician

Telemed
05.2017 - 05.2019

Certification - Early Childhood Education And Development

MECC

High School Diploma -

J.J KELLY HIGH SCHOOL

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Shona Josey