Shundrea Smith
Newport News
Summary
Dynamic logistics professional with extensive experience at the United States Marine Corps, excelling in transportation coordination and emergency response. Proven ability to enhance operational efficiency through innovative tracking procedures and effective decision-making. Skilled in data analysis and active listening, fostering strong relationships while managing high-stress situations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dispatcher
United States Marine Corps
06.2025 - Current
- Coordinated transportation logistics for personnel and equipment to optimize operational efficiency.
- Monitored communication systems to ensure timely dispatch of resources and personnel.
- Implemented new tracking procedures, improving response time and accuracy in mission assignments.
- Conducted thorough briefings on operational protocols to train new team members effectively.
- Developed contingency plans for unexpected situations, ensuring uninterrupted service during critical missions.
- Oversaw daily dispatch activities, ensuring compliance with military standards and regulations.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of 60 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Motor Transport Operator
United States Marine Corps
03.2023 - Current
- Operated and maintained military vehicles to ensure mission readiness and compliance with safety regulations.
- Conducted pre- and post-operation inspections on transport vehicles to identify maintenance needs.
- Coordinated logistics for transportation of personnel and equipment during training exercises and deployments.
- Assisted in developing standard operating procedures for vehicle operation and maintenance protocols.
- Trained junior operators on safe driving practices and vehicle handling techniques.
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Managed hazardous materials transportation according to federal regulations, minimizing environmental impact and ensuring public safety.
- Ensured mission success by effectively prioritizing tasks based on shifting requirements during high-tempo operations periods.
- Completed preventive maintenance and mechanical repairs on vehicles.
Cook
Burger King
06.2021 - 10.2021
- Prepared and cooked menu items following standardized recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in training new team members on food preparation techniques and safety protocols.
- Monitored food quality to ensure freshness, taste, and presentation met company standards.
- Prepared meals efficiently under time constraints for timely service during peak hours.
YouTube Content Creator
Self-employeed
05.2016 - 08.2019
- Developed engaging video content tailored to audience interests and trends.
- Edited and optimized videos using industry-standard software for maximum viewer retention.
- Analyzed performance metrics to refine content strategy and improve viewer engagement rates.
- Mentored aspiring content creators on best practices in video production and audience growth techniques.
- Led community engagement initiatives, fostering a loyal subscriber base through interactive content.
- Boosted subscriber count through effective promotion of channel on various social media platforms and collaborations with other creators.
Education
High School Diploma -
Brooks County High School
Quitman, GASkills
- Transportation logistics
- Resource dispatching
- Communication systems
- Operational efficiency
- Contingency planning
- Emergency response coordination
- Data analysis for metrics
- Decision-making
- Performance optimization
- Active listening
- Attention to detail
- Stress tolerance
- Time management
Accomplishments
- Achieved 97% of mission readiness on operations through effectively helping with ensuring vehicle readiness.
Certification
- Operator Licensed to drive airbrake related vehicles, buses, and numerous armored vehicles with trailers.
- Certified Motor Transport Operator, in the United States Marine Corps - March 2023-Now
Languages
English
Full Professional
Interests
- Martial Arts
- Electronics and Circuit Building
- Auto Repair/Restoration
- Backpacking and Hiking
- Volunteer Work
- Enjoy hobbies that combine physical activity with outdoor exploration
- Playing Sports
- Running
- Volunteering with youth sports programs as a coach
Timeline
Dispatcher
United States Marine Corps
06.2025 - Current
Motor Transport Operator
United States Marine Corps
03.2023 - Current
Cook
Burger King
06.2021 - 10.2021
YouTube Content Creator
Self-employeed
05.2016 - 08.2019
High School Diploma -
Brooks County High School