Shyla Smith
Chantilly
Summary
Dynamic professional with a strong background in bartending and teaching. Skilled in training others and enhancing customer experiences through effective communication and critical thinking skills. Highly motivated and multitasking who excels in the field. Incredibly open to learning and growing. People oriented and extroverted when communicating and working with others.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Bartender
Sedona Taphouse
Chantilly
05.2024 - Current
- Mixed and served beverages according to established recipes and tailored to customer preferences, ensuring satisfaction.
- Maintain cleanliness and organization of the bar area throughout shifts.
- Educated patrons on craft beers and menu offerings, enhancing their overall experience and knowledge.
- Trained new bartenders on operational procedures and customer service standards, fostering consistency and quality in service.
Dance Teacher
Hot Styles Dance Company
Bellefonte
08.2023 - 05.2025
- Instructed students in ballet, jazz, and hip-hop techniques, fostering creativity and technical skill.
- Designed engaging dance lesson plans tailored to various skill levels, promoting student growth and engagement.
- Evaluated student performance and provided constructive feedback on techniques.
- Collaborated with instructors to develop and refine curriculum, improving overall program quality and delivery.
- Managed classroom behavior to maintain a positive learning environment.
Pool Manager
High Sierra Pools
South Riding
05.2019 - 08.2023
- Oversaw daily pool operations and maintenance, ensuring facility performance met safety and cleanliness standards.
- Enforced safety regulations and protocols to maintain a safe swimming environment.
- Trained and mentored new employees on pool management best practices, fostering a knowledgeable and capable team.
- Conducted regular inspections of pool equipment and facilities for compliance.
- Conducted staff training in CPR, AED, and first aid, enhancing service quality and ensuring a safe environment for all patrons.
Front Desk Receptionist
South Riding Proprietary
South Riding
05.2020 - 09.2020
- Greeted visitors and resolved inquiries to create a welcoming atmosphere.
- Managed front desk area, ensuring cleanliness and organization to promote safety during COVID-19.
- Coordinated with team members to consistently improve customer service experience.
Education
Bachelor of Science - Communication Sciences And Disorders
Pennsylvania State University
University Park, PA05-2025
High School Diploma -
Freedom High School
South Riding, Virginia06-2021
Skills
- Customer service expertise
- Effective communication
- Interpersonal communication
- Team collaboration
- Problem solving skills
- Critical thinking
- Time management
- Leadership
- Fluent in Sign Language
- Customer service
Languages
American Sign Language
Professional
English
Native/ Bilingual
Accomplishments
American Sign Language National Honor Society 2021
Affiliations
Volunteer - THON - The largest student run philanthropy raising money for kids with cancer at Penn State Hershey Medical Center. Stood for 46 hours straight, no sitting, sleeping, all in pursuit of a cure for kids. Raised $17,737,040.93 in 2025. $16,955,683.63 in 2024. $15,006,132.46 in 2023.
Certification
CPR and First Aid Certified
Timeline
Bartender
Sedona Taphouse
05.2024 - Current
Dance Teacher
Hot Styles Dance Company
08.2023 - 05.2025
Front Desk Receptionist
South Riding Proprietary
05.2020 - 09.2020
Pool Manager
High Sierra Pools
05.2019 - 08.2023
Bachelor of Science - Communication Sciences And Disorders
Pennsylvania State University
High School Diploma -
Freedom High School