Summary
Overview
Work History
Education
Skills
Timeline
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Siara Evans

Chesapeake

Summary

Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Grocery Manager

Kroger
11.2019 - Current
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Performed key tasks to promote inviting grocery store appearance.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Interacted well with customers to build connections and nurture relationships.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Picking Packer

Cost Plus World Market, Inc
05.2017 - 11.2019
  • Pulled orders quickly to maintain demanding productivity goals.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Documented production information via daily system logs and discussed issues with management.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Supervised and trained new staff in performing census.
  • Updated manuals to reflect amending of rates, rules or regulations.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Managed timely and effective replacement of damaged or missing products.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Interacted with guests in friendly and knowledgeable way.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Shift Leader

Arby's
03.2015 - 05.2017
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

Associate of Science - Business And Managerial Economics

Tidewater Community College
Norfolk, VA
05-2016

High School Diploma -

Deep Creek High School
Chesapeake, VA
06-2008

Skills

  • Store opening
  • Customer service and assistance
  • Inventory merchandising
  • Supply level management
  • Training and mentoring
  • Employee management
  • Product display oversight
  • Ordering of products
  • Workflow planning
  • Merchandising strategies
  • Interpersonal and written communication
  • Verbal and written communication
  • Safety monitoring
  • Customer service management
  • Complaint handling
  • Scheduling coordination
  • Coordination of inventory

Timeline

Grocery Manager

Kroger
11.2019 - Current

Picking Packer

Cost Plus World Market, Inc
05.2017 - 11.2019

Shift Leader

Arby's
03.2015 - 05.2017

Associate of Science - Business And Managerial Economics

Tidewater Community College

High School Diploma -

Deep Creek High School

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Siara Evans