Sienna Hall
Leesburg
Summary
Offering strong sense of empathy and commitment to learning, with keen interest in patient care and support. Brings ability to quickly grasp essential healthcare concepts and develop practical skills, such as patient assistance and basic medical procedures. Ready to use and develop caregiving and communication skills in a nursing assistant role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Trainer and Sales Associate
HOTWORX
03.2024 - Current
- Greet potential members and provide tours of the studio, explaining the benefits of HOTWORX and available membership options.
- Proactively engage with current and prospective members to meet individual fitness needs and goals.
- Assist in the sales process, promoting memberships, packages, and add-ons to new and existing clients.
- Maintain a high level of customer service, responding to inquiries, addressing concerns, and ensuring member satisfaction.
- Build and maintain strong, long-term relationships with members, providing encouragement and motivation to keep them on track with their fitness goals.
- Assist with day-to-day operations of the studio, including scheduling, member check-ins, and maintaining accurate records.
- Track attendance and help manage class reservations and bookings through the studio’s scheduling system.
- Help maintain inventory and ensure studio supplies are stocked.
- Contribute to marketing efforts, such as promoting studio events, challenges, and membership specials on social media and within the local community.
- Work closely with the Studio Manager and other team members to ensure smooth operations and a positive work environment.
- Participate in ongoing training and development to stay current with fitness trends, studio policies, and product offerings.
- Support and motivate fellow team members to achieve their personal and professional goals.
Water Safety Instructor
Aquatots Swim School
03.2023 - 01.2024
- Instructed students in water safety techniques.
- Demonstrated basic to advanced swim techniques and breathing exercises.
- Reduced incidents of drowning by conducting comprehensive water safety education sessions for various age groups.
- Implemented risk management protocols during classes, minimizing potential hazards for participants at all skill levels.
- Established strong rapport with students and parents alike, fostering a positive learning environment within the pool facility.
- Served as a positive role model for students, demonstrating exceptional swimming skills and adherence to safety practices at all times.
- Provided ongoing feedback to students regarding their performance improvements throughout the course duration.
- Mentored and trained new swim instructors on best practices.
Head Lifeguard
Millennium Pools
05.2022 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
Education
High School Diploma -
Loudoun County High School
Leesburg, VA05-2024
Skills
- Planning and coordination
- Subject matter expertise
- Recording vital signs
- Patient-focused care
- Patient relationship building
- HIPAA
- Collecting vital signs
- Certified in CPR/AED
- Multitasking
- Reliability
Certification
- Certified Nursing Assistant (CNA) - Virginia Board of Nursing.
- Basic Life Support- American Heart Association
- OSHA Certified
- Certified Personal Trainer- National Academy of Sports Medicine
Timeline
Trainer and Sales Associate
HOTWORX
03.2024 - Current
Water Safety Instructor
Aquatots Swim School
03.2023 - 01.2024
Head Lifeguard
Millennium Pools
05.2022 - 09.2022
High School Diploma -
Loudoun County High School
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