Sierra Gilliam
Waverly
Summary
Results-oriented Line Leader with over four years of experience in production scheduling, quality control, and team supervision. Expertise in coordinating daily operations, training staff, and maintaining quality standards. Focused on enhancing operational efficiency while ensuring safety compliance. Proven ability to troubleshoot production issues and drive improvements in performance.
Overview
7
7
years of professional experience
Work History
Line Leader
Fareva Richmond
Henrico
07.2022 - Current
- Coordinated daily production schedules to ensure efficient operations.
- Trained new staff on equipment operation and safety procedures.
- Supervised team members to maintain workflow and productivity standards.
- Monitored production lines to ensure accuracy of product quality, quantity, and timing.
- Troubleshot problems related to production line equipment or processes.
- Reviewed product specifications prior to each shift start-up and monitored output throughout the shift.
Sales Qualification Agent
SelectQuote
Kansas City
09.2021 - 06.2022
- Recorded payer, authorization requirements, and coverage limitations in EMR database to ensure accurate patient information.
- Gathered necessary documentation from various online systems to support insurance verification processes.
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
- Identified and resolved discrepancies in patient's insurance coverage to maintain data accuracy and compliance.
- Retained strong medical terminology understanding in an effort to better comprehend procedures.
Correctional Officer
Augusta Correctional Center
Craigsville
06.2019 - 06.2020
- Enforced safety protocols, creating secure environment for inmates and staff.
- Monitored inmate activities, ensuring compliance with facility rules and regulations to promote order and safety.
- Conducted regular inspections, identifying and reporting safety hazards to enhance overall facility safety.
- Managed inmate records, maintaining accurate documentation of behavior and incidents.
Education
High School Diploma -
Hopewell High School
Hopewell06-2009
Skills
- Production scheduling
- Equipment operation
- Quality control
- Safety compliance
- Troubleshooting processes
- Team supervision
- Problem solving
- Data entry accuracy
Timeline
Line Leader
Fareva Richmond
07.2022 - Current
Sales Qualification Agent
SelectQuote
09.2021 - 06.2022
Correctional Officer
Augusta Correctional Center
06.2019 - 06.2020
High School Diploma -
Hopewell High School