Sierra Gold
Hampton
Summary
Personable and compassionate, I strive to be a source of comfort to those around me. Dynamic professional with extensive experience as an Ombudsman and FRG board member, excelling in conflict resolution, crisis response and team collaboration. Proven track record in implementing data-driven strategies that enhance efficiency and foster positive communication. Adaptable and dependable, I thrive in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Ombudsman
Navy Talent Acquisition Group Philadelphia
05.2021 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Family Readiness Group President
USS Harry S. Truman
11.2016 - 11.2019
- Balanced competing priorities effectively while managing multiple projects simultaneously under tight deadlines.
- Delivered presentations at industry conferences showcasing company achievements, expertise, and thought leadership in the field.
- Strengthened internal controls by implementing standardized policies and procedures across all departments within the group.
- Promoted a positive work environment by fostering open communication channels among team members and management staff.
- Mentored aspiring leaders within the organization, providing guidance and support to help them reach their full potential.
- Negotiated contracts with vendors leading to cost savings without compromising on quality or service levels.
- Implemented data-driven decision-making processes to improve overall group efficiency and effectiveness.
- Developed strategic partnerships to create mutually beneficial outcomes for both parties involved.
Ombudsman
USS Harry S. Truman
11.2019 - 04.2021
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Family Readiness Group Communication Liasion
USS Harry S. Truman
11.2015 - 11.2016
- Evaluated the effectiveness of current communication strategies, identifying areas for improvement and implementing necessary changes.
- Led focus groups aimed at gathering valuable insights on employee engagement, using gathered data to inform and improve overall communication strategies.
- Streamlined project management through effective coordination with stakeholders and efficient delegation of tasks among team members.
- Created engaging presentations for leadership meetings that effectively communicated key updates and progress reports on projects.
- Established productive partnerships with neighboring businesses to promote community engagement while supporting local commerce.
Education
Masters - Psychology
Southern New Hampshire University
Hooksett, NH11.2024
Bachelor's Degree - Psychology
Liberty University
Lynchburg, VA09.2019
High School Diploma -
Lee Davis High
Mechanicsville, VA06.2008
Skills
- Data analysis
- Statistical software
- Research methodologies
- Client relationship management
- Conflict resolution
- Team collaboration
- Effective communication
- Friendly, positive attitude
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
Timeline
Ombudsman
Navy Talent Acquisition Group Philadelphia
05.2021 - 06.2024
Ombudsman
USS Harry S. Truman
11.2019 - 04.2021
Family Readiness Group President
USS Harry S. Truman
11.2016 - 11.2019
Family Readiness Group Communication Liasion
USS Harry S. Truman
11.2015 - 11.2016
Masters - Psychology
Southern New Hampshire University
Bachelor's Degree - Psychology
Liberty University
High School Diploma -
Lee Davis High
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