Source, screen, and interview potential candidates for open positions, and lead orientation training sessions.
Conduct periodic employee evaluations and communicate to franchise owner on disciplinary actions or potential offboarding.
Conduct check-ins with new hires to offer assistance, clarify procedures, and ensure understanding of company policies.
Organize and document summaries of client or employee complaints or incidents in the internal management system.
Janitorial Technician/Housekeeping
Pearl Pointe Apartments
Burlington
01.2023 - 01.2024
Maintained daily cleanliness of common areas, stairwells, and coffee bar.
Deep cleaned apartments between leases to prepare for new tenants.
Gave special assistance to the needs of elderly residents.
Proactively identified and addressed tasks that required attention.
Fulfillment Coordinator
Garden Spot Foods
New Holland
01.2020 - 01.2023
Developed a comprehensive SOP manual/guide to facilitate the onboarding process for new hires.
Efficiently managed order processing, merchandise transfer, and inventory maintenance to ensure accurate stock levels and timely fulfillment.
Performed inventory checks of all merchandise and assisted with quality control.
Ensured established productivity and service standards are consistently met.
Demonstrated abilities in production planning, researching, responding to and resolving sale orders, logistics, product allocation, and shipping inquiries and other related issues using sales order systems.
Warmly greeted customers upon their arrival and demonstrated product knowledge to assist customers in making informed purchasing decisions and provided recommendations when necessary.
Responded to customer requests, posted jobs in company-wide spreadsheets for technicians and communicated schedules.
Managed accounts payable/receivable, made bank deposits, reconciled bank accounts.
Improved cost-efficiency by conducting comprehensive vendor price comparisons, resulting in a reduction of office expenses.
Education
Bachelor of Science - Business Administration with Concentration in Biblical Studies
Lancaster Bible College
Lancaster, PA
01.2022
Contacts
Sierra Husmann, sierragibble@gmail.com, (717) 305-0443