Dynamic Barista Manager at TeaDM and McDonald's, experienced in boosting customer satisfaction and increasing sales through efficient conflict management and staff training. Proficient in cash handling and inventory oversight, I cultivate high-achieving teams and uphold outstanding cleanliness standards, creating a safe and inviting atmosphere for every guest. A collaborative leader worksalongside colleagues to foster an engaging and empowering work environment. Demonstrated abilitiesin establishing and nurturing connections with a wide array of stakeholders in dynamic, fast-movingenvironments
Assisted customers promptly and effectively while developing strategies to avoid delays.
Addressed and resolved customer concerns and complaints with professionalism and care to enhancecustomer satisfaction and encourage repeat business.
Offered continuous coaching and assistance to team members, enabling them to achieve their full potential while promoting a culture of ongoing learning and development.
Replenished and sanitized stations and facilities to uphold cleanliness and functional standards.
Welcomed customers as they entered the store and quickly addressed their needs.
Greeted clients and assisted in identifying their requirements.
Adapted to a flexible schedule and took on additional shifts to fulfill business requirements.
Handled cash register for cash, check, and credit card transactions with high accuracy rates.
Established connections with clients to foster ongoing patronage.
Managed a balanced cash register, guaranteeing precise records at the conclusion of every shift.
Responded to customer requirements and suggested products to boost sales.
Helped the store thrive by upholding elevated cleanliness standards across the establishment