Simren Kaur
Bristow,VA
Summary
Professional office manager bringing over 20 years of high-volume experience in primary care, GYN and reproductive health office operations. Seeking a full-time position requiring clinical, organizational, and managerial skills.
Overview
21
21
years of professional experience
Work History
Assistant Office Manager
The Care Clinic
04.2023 - Current
- Perform Billing and Insurance Verification.
- Resolve conflicts arising from patients and providers.
- Manage daily operations.
- Oversee virtual patients and staff with their tasks and duties.
- Assist with staff and provider payroll calculations.
- Create and update physical records and digital files to maintain current, accurate, and compliant documentation.
- Start IV on infusion patients
Associate Director of Clinical Services
Whole Woman's Health
08.2022 - 01.2023
- Reviewed clinic daily site reports each morning and addressed clinic needs and bench marks.
- Reviewed weekly and monthly site reports and completed monthly trending scoreboards.
- Reviewed clinic income statements.
- Monitored staff files, office policy and protocols.
- Trained managers of the assigned clinic and conducted weekly meetings with clinic managers.
- Implemented protocols and policies for virtual services.
- Trained providers to use EHR for virtual services in a five state network.
- Served as main point of contact for on-call virtual services patients.
Clinic Manager
Whole Women's Health
09.2019 - 09.2021
- Enforced adherence with HIPAA, OSHA and CLIA regulations, requirements and other relevant laws and regulations to maintain compliance.
- Hired, trained and supervised employees to maintain team of high performers.
- Managed clinic staff of 16 team members in
providing quality care to patients. - Conducted infection control audits.
- Assisted in clinical setting as needed with EKG,
phlebotomy, triage, patient education, and surgery
assistance.
Clinic Manager
Annandale Woman And Family Center
02.2003 - 09.2019
- Hired, trained and supervised employees to maintain team of high performers.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Ordered all office supplies and kept check on inventory levels.
- Verified timekeeping records and handled any discrepancies with employees.
Skills
- Office administration
- Database management
- Regulatory compliance
- Quickbooks
- EHR - Practice Fusion, Advanced MD, Epic EMR, NextGen Billing and Coding, Charm, Revenue Cycle
- MS Office
- ADP
- Time management
- Electronic Filing System
Timeline
Assistant Office Manager
The Care Clinic
04.2023 - Current
Associate Director of Clinical Services
Whole Woman's Health
08.2022 - 01.2023
Clinic Manager
Whole Women's Health
09.2019 - 09.2021
Clinic Manager
Annandale Woman And Family Center
02.2003 - 09.2019
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