Sivananda Reddy Dhone

• Managed implementation of new functionality and features into mission critical Loan Delivery application.
• Successfully led technology team to deliver the quality products in time.
• Worked in AWS Cloud migrations and developed products related to Mortgage loans and securities.
• Interacted with internal customers to understand business needs and translate into requirements and project scope using Jira.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Generated ad-hoc reports to evaluate specific business requirements.
• Updated and developed scripts and queries to extract and analyze data from multiple sources.
• Collaborated with stakeholders to identify business needs and data sources.

• Led Business Operations team to support Loan, Contract, PML (Primary Mortgage Lending), MBS (Mortgage-Backed Securities) to support Corporate critical business goals and objectives.

Acted as analyst SME for team of business analysts to operations support of Loan, Contract and Securities related mission critical applications.

• Expert in problem resolutions, Gap Analysis and Root Cause Analysis for Data Quality issues and production failures.

• Provided business operations support to Loan, Contract and Mortgage-Backed Securities APPs.

• Worked on business requirements, UAT and postproduction validation activities.

• Experience in business operations, processes, procedures, SLAs and APPs operational framework.

• Provided subject matter expertise for Loan and Contract APPs.

• Managed ServiceNow DQIM tickets for data quality issues and production failures.

• Managed Maintenance and Break-Fix releases.

• Provided guidance and mentored team members.

• Established relationships with all stakeholders, including management, Data Owners, IT and Initiatives partners through active listening, positive engagement and collaboration.

• Conducted in-depth analysis of data, business processes and system interfaces to derive insights providing guidance and recommendations to new initiatives and enhancements of existing processes.

• Participated in program level UAT test strategy/test plans, cross system/end-to-end testing to ensure new capabilities development aligned with existing functionalities.

• Owned day-to-day Business Operations including data movement controls, Reconciliation processes execution and reporting.

• Conducted business process risk reviews, analysis and assessments. Identified appropriate risk remediation solutions and strategies to ensure adherence to IT and Data security policies.

• Collaborated with various stakeholders IT, Business and Architecture to design and implement interfaces/services/applications ensuring alignment with future state roadmap

• Collaborated with IT and application architecture team evaluate organizational needs and industry best practices to develop and implement real time operations monitoring, reporting and dashboard capabilities allowing business clients to identify and fix risks affecting customer processes.

• Acted as Business Data Steward to develop and maintain Enterprise Shared data repositories. Reviewed and maintained Business Rules documents, data mapping, controls, business/technical metadata documentation, support Governance compliance reviews for new projects.

• Collaborated with Enterprise Data Governance and Standards team to develop enterprise level data management standards Framework and practices, data owner/steward roles and responsibilities, data quality controls, security standards, metadata management tools and standards.

• Worked cross division to develop database strategies to support organization requirements. Consults with and advises users on access to various databases

• Worked on changes to policies and procedures for continuous improvement of Business Operations practices.

• Worked with Collabera tool for validating business rules and source data lineage purposes.

•Worked as a consultant at Freddie Mac most of this period on different projects CDW Data Quality reports, SOX DQ Attestation Testing, SAP 55 Day, LLR Home Affordable Modification (HAMP), Advantage MISMO, Workout Prospector2, HARP changes in TAX system, SFP model Rewrite. Worked as a developer, Analyst and Tester at various roles and responsibilities across the Freddie Mac projects.

• Developed job schedules for Servicing cycles for Testing purposes during HAMP project.

• Generated and Tested Data Quality Reports using SAS in CDW.

• Mentored team members and provided guidance on different projects.

• Also worked as consultant at Marriott, Washington DC Government TAX System and Verizon as developer and QA Analyst.

• Solid Mainframe development and production support for large Banking applications.