Siya Turay
Leesburg
Summary
Joyful and dynamic bartender, skilled in cocktail preparation and customer relationship building. Proven ability to create a welcoming atmosphere and resolve conflicts effectively. Overall, just an enthusiastic and friendly person when it comes to working around people.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Bartender
Velocity Wings
Bristow
06.2022 - Current
- Crafted and served diverse cocktails and beverages to enhance customer experience.
- Assisted customers with drink selections and menu recommendations.
- Processed cash and credit transactions accurately at the register.
- Interacted with customers to foster a friendly and inviting environment.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Monitored alcohol consumption to ensure guest safety and compliance with regulations.
- Checked identification cards for proof of age prior to serving alcoholic beverages.
Customer Service Cashier
Harris Teeter
Lansdowne Town Center
03.2021 - 08.2021
- Processed customer transactions efficiently at the checkout register.
- Guided customers with product inquiries and selections to enhance shopping experience.
- Handled cash, credit, and electronic payments accurately.
- Collaborated with team members to streamline checkout procedures.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Greeted customers and provided friendly customer service.
- Stocked shelves, racks, cases, and bins with new or transferred merchandise.
- Balanced cash drawers at the end of each shift.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Informed customers of in-store promotions or pricing specials.
- Recommended and located products to meet customer needs, facilitating informed purchasing decisions.
Feeding the homeless
One Sparrow Dc
Washington
10.2019 - 10.2020
- Handed out food, and water to the homeless in Washington DC
- Delivered care bags to support individuals experiencing homelessness.
- Coordinated distribution of care packages to homeless individuals.
- Assessed and prioritized immediate needs of homeless individuals.
Education
High School Diploma -
Heritage Highschool
Leesburg, VA06-2022
Skills
- Cocktail preparation
- Creative mixology
- Beverage service
- Drink garnishing
- Alcohol awareness
- Point of sale operation
- Aloha point of sale
- Toast point of sale
- Cash handling
- Cash register operation
- Inventory management
- Customer engagement
- Customer relationship building
- Difficult customer management
- Effective communication
- Efficient organization
- Problem solving
- Conflict resolution
- Performance improvement
- Marketing and sales experience
- Engaging personality
Certification
CPR certified
References
References available upon request.
Timeline
Bartender
Velocity Wings
06.2022 - Current
Customer Service Cashier
Harris Teeter
03.2021 - 08.2021
Feeding the homeless
One Sparrow Dc
10.2019 - 10.2020
High School Diploma -
Heritage Highschool