Skyler Stead
Fort Valley
Summary
Dynamic Shift Manager at Cracker Barrel Old Country Store with a proven track record in enhancing team performance through effective training and delegation. Skilled in inventory control and customer service, I successfully resolved escalated issues, ensuring compliance with quality standards while fostering a collaborative work environment. Ready to advance in the field of engineering as I complete a bachelor's in Civil Engineering from Virginia Tech.
Overview
2
2
years of professional experience
Work History
Shift Manager
Cracker Barrell Old Country Store
01.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Education
Bachelor of Science - Civil Engineering
Virginia Tech
Blacksburg, VA05-2027
No Degree - Engineering
Laurel Ridge Community College
Middletown, VA05-2025
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Team development
- Inventory control
- Operations management
- Engineering design
- Mathematical aptitude
- Time management
- CAD experience
- Advanced math skills
Accomplishments
Beat Pediatric Cancer at the age of 17 while maintaining a 4.0 GPA in High School and College
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Manager
Cracker Barrell Old Country Store
01.2023 - Current
Bachelor of Science - Civil Engineering
Virginia Tech
No Degree - Engineering
Laurel Ridge Community College
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