Sobeyda Guillen
Springfield
Summary
Dedicated and proactive professional with extensive experience at Marriott Hotel and Fairfax County Public Schools. Expert in industrial cleaning and restroom sanitation, consistently enhancing operational efficiency. Proven ability to resolve customer complaints and maintain safety protocols, ensuring a pristine environment. Committed to teamwork and achieving high standards in facility maintenance.
Overview
17
17
years of professional experience
Work History
School Custodian
Fairfax County Public Schools
Alexandria
09.2015 - Current
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Monitored building security and safety by locking doors or avoiding hazards.
- Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
- Emptied trash cans in all classrooms, offices, restrooms and hallways each morning.
- Worked with cross-functional teams to achieve goals.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
Housekeeping Manager
Marriot Hotel
Springfield
01.2008 - 01.2015
- Ordered cleaning supplies, linens, chemicals, amenities. as needed.
- Verified each completed room against standard plans to maintain consistency.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Resolved customer complaints in a timely manner.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Streamlined operational efficiencies by operating and training staff on power equipment tools.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Assisted in developing marketing strategies aimed at increasing revenue from housekeeping services.
- Conducted regular meetings with housekeeping staff to discuss performance issues.
- Maintained accurate records of supplies and equipment inventory.
Education
Associate of Arts - Business And Hotel Administration
ULAM
Managua 11-1985
Skills
- Industrial cleaning
- Floor maintenance
- Restroom sanitation
- Safety protocols
- Equipment operation
- Supply restocking
Languages
Spanish
Professional
Timeline
School Custodian
Fairfax County Public Schools
09.2015 - Current
Housekeeping Manager
Marriot Hotel
01.2008 - 01.2015
Associate of Arts - Business And Hotel Administration
ULAM
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