Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sofia Guzman

STAFFORD

Summary

Patient-oriented Pharmacy Technician with experience preparing, filling, and labeling medications. Knowledgeable in processing prescriptions, managing pharmacy inventory, and assisting patients by answering questions and providing updates on prescription status.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
Fredericksburg
06.2025 - Current
  • Assisted pharmacists in preparing and dispensing medications to ensure accuracy and compliance.
  • Processed prescriptions using pharmacy management software to enhance workflow efficiency.
  • Managed inventory by restocking shelves and organizing pharmaceutical supplies to maintain optimal stock levels.

Customer Service Representative

Alorica
Fredericksburg
11.2023 - 08.2024
  • Enhanced customer satisfaction by effectively addressing problems with knowledgeable and friendly service.
  • Delivered timely resolutions to customer complaints, enhancing overall service quality.
  • Resolved customer inquiries and issues, ensuring positive experiences through empathy and efficiency.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

EVS

Stafford Hospital
STAFFORD
03.2022 - 10.2022
  • Ensured cleanliness in patient rooms and common areas, contributing to a safe and welcoming environment.
  • Disinfected high-touch surfaces, supporting compliance with health and safety standards.
  • Collected and disposed of waste materials according to hospital protocols, promoting a sanitary facility.

Education

Health Professions Preparation - Nursing Prerequisites

Germanna Community College
Stafford, VA
05.2026 - 05.2026

ExCPT - Pharmacy Technician

Stepful
STAFFORD, Va
10.2024 - 02.2025

GED
STAFFORD, VA

Skills

  • Works well in fast-paced environments
  • Team collaboration / teamwork
  • Prescription processing
  • Medication filling and labeling
  • Time management
  • Attention to detail
  • Customer service / patient communication
  • Inventory management
  • Multitasking
  • Problem-solving
  • Organization
  • Adaptability
  • Insurance processing (if you’ve done this)
  • Data entry
  • HIPAA/confidentiality awareness
  • Communication skills
  • Prioritization
  • Dependability

Timeline

Health Professions Preparation - Nursing Prerequisites

Germanna Community College
05.2026 - 05.2026

Pharmacy Technician

CVS Pharmacy
06.2025 - Current

ExCPT - Pharmacy Technician

Stepful
10.2024 - 02.2025

Customer Service Representative

Alorica
11.2023 - 08.2024

EVS

Stafford Hospital
03.2022 - 10.2022

GED
Sofia Guzman