Sofia Silva De Araujo
McLean
Summary
Dedicated pre-med student with clinical and patient care experience as a Medical Assistant Intern at an optometry office and a hospitality volunteer at Children's National Hospital. Proficient in patient intake, medical history documentation, and administrative support, with a strong foundation in electronic medical records (EMR) management. Passionate about pediatrics and healthcare research, currently pursuing a Biology degree with a focus on child development at George Mason University. Skilled in providing compassionate patient care, assisting with medical procedures, and supporting hospitality services to enhance the overall patient experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Capital Vision
12.2024 - Current
- Assist with patient intake, including updating medical histories and verifying insurance information
- Perform pre-examination tasks, such as taking vital signs, measuring visual acuity, and conducting initial eye tests
- Prepare and maintain patient records in the electronic medical record (EMR) system
- Support optometrists during eye exams and other procedures, ensuring patients are comfortable and informed
- Educate patients on eye health and provide post-exam instructions
- Manage appointments, including scheduling, confirming, and rescheduling patient visits
- Help with inventory management of eyewear and supplies
- Ensure the cleanliness and organization of examination rooms and office spaces
- Handle billing and payment processing, including co-pays and insurance claims
- Provide customer service by addressing patient inquiries and concerns in a professional and caring manner
Hospitality Volunteer
National Children's Hospital
11.2024 - Current
- Assist with comfort items and activities for patients and families
- Fulfill toy and book requests to enhance patient experience
- Greet and guide families to their destinations within the hospital
- Organize and distribute donations, including toys and supplies
- Support administrative tasks as needed
- Help maintain a welcoming environment in family lounges and play areas
- Provide companionship and engage children in play or conversation
- Assist in special events and holiday activities for patients and families
Cashier
Bento Box
01.2023 - 08.2024
- Created a warm and welcoming atmosphere while efficiently taking orders, serving beverages, and coordinating order notifications.
- Developed strong customer service skills, consistently treating guests with respect and attentiveness while effectively addressing their concerns.
- Became proficient in handling difficult customer interactions, providing solutions, and maintaining a positive atmosphere.
- Assisted with restocking utensils, sauces, and drinks, contributing to the overall efficiency and organization of the service area.
Human Anatomy & Biology HNRS TA
McLean High School
08.2022 - 06.2023
- Helped create fun and engaging activities for freshman students taking Biology HNRS.
- Also, I assisted seniors and juniors in the Human Anatomy class, which I previously took.
- Led class when the teacher was absent, helped answer questions about various material. Led activities and study sessions.
Leader of the Community Impact Club
McLean High School
09.2020 - 06.2023
- Created and oversaw various volunteer activities for high school students, including coordinating bake sales, food drives, and craft donations.
- Distributed craft kits to children and mothers at a domestic violence shelter, in addition to supplying stress relief kits for hospital staff.
- Managed and coordinated the production of baked goods for fundraising events, skillfully enhancing baking abilities while contributing to the club's achievement.
Pet Sitter
Self-employed
08.2020 - 04.2022
- Responsible for exercising and playing with dogs outdoors to ensure their physical well-being.
- Trained dogs in various tricks to enhance obedience and engagement. Provided overnight care to ensure the safety and comfort of the dogs.
- Developed strong time management skills and a high level of responsibility to ensure the animal's proper care and well-being.
Education
Bachelor of Science - Biology
George Mason University
Fairfax, VA05-2027
High School Diploma -
Mclean High School
Mclean, VA06-2023
Skills
- Cash Register Operation
- Payment Processing
- Customer Assistance
- Drawer balancing
- Customer Service
- POS Systems
- Retail Sales
- Time Management
- Event Planning
- Mediation
- Leadership
- Teamwork
- Positive and Friendly Attitude
- CPR
- Patient scheduling
- Customer service
Certification
- Babysitting and CPR certified
Languages
Portuguese
Native/ Bilingual
English
Native or Bilingual
Spanish
Limited
Education and Training
other,true,other
Timeline
Medical Assistant
Capital Vision
12.2024 - Current
Hospitality Volunteer
National Children's Hospital
11.2024 - Current
Cashier
Bento Box
01.2023 - 08.2024
Human Anatomy & Biology HNRS TA
McLean High School
08.2022 - 06.2023
Leader of the Community Impact Club
McLean High School
09.2020 - 06.2023
Pet Sitter
Self-employed
08.2020 - 04.2022
High School Diploma -
Mclean High School
Bachelor of Science - Biology
George Mason University
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