Solon "Sol" Briggs II

Portsmouth

Summary

Versatile professional with extensive experience in casino table games, recognized for exceptional cash handling and relationship-building abilities that enhance customer satisfaction. Proven track record of ensuring compliance and creating a welcoming gaming environment. Quick learner of multiple detail-oriented games, consistently delivering high-quality service.

Overview

years of professional experience

Certification

Work History

Casino Table Games Dealer

Rivers Casino

Portsmouth

11.2025 - Current

Facilitated gameplay at table games, ensuring smooth gameplay for all participants.
Monitored player behavior to foster a friendly and engaging atmosphere.
Explained game rules to new players, enhancing their understanding and enjoyment.
Processed cash transactions accurately accurately, ensuring compliance with casino policies.
Adapted to different game types, demonstrating flexibility and proficiency.
Verified customer identification to ensure compliance with gaming regulations.
Entertained and engaged players at tables to maintain an enjoyable gaming environment.

Inventory Control Specialist

Jetro Restaurant Depot

Richmond

06.2020 - 02.2026

Implemented inventory tracking systems to streamline stock management processes.
Managed inventory by performing physical counts, identifying variances and reconciling records.
Performed cycle counts on a daily basis to immediately spot errors and apply remedies.
Managed inventory levels, ensuring stock availability and accuracy to support operational needs.
Trained staff on proper inventory handling procedures and best practices.
Assisted in developing strategies for efficient warehouse organization, enhancing space utilization and workflow.
Created comprehensive reports on stock movements, shortages, and overages, providing critical insights for management decision-making.
Resolved escalated customer complaints with effective communication strategies.
Established positive rapport with customers, managers and customer service team members to maintain positive and successful a positive and successful work environment.

Education

River Casino Dealer School

Portsmouth, VA

11-2025

Associate of Arts - Hospitality And Tourism Management

Tidewater Community College

Norfolk, VA

06-2021

High School Diploma -

John F. Kennedy High School

Winston-Salem, NC

06-2017

Skills

Gaming Proficiencies:

Blackjack
Carnival Games (Ultimate Texas Hold'em, Three Card Poker, Four Card Poker, Louisiana Stud)
Roulette
Craps

Customer Service:

Cash handling

Game instruction
Time management
Team collaboration
Conflict resolution
Relationship building
Adaptability
Customer service