Somlina Puffenbarger
Elkton
Summary
Dynamic recruiter with a proven track record at 10 Roads Express, excelling in talent sourcing and client relationship management. Achieved a 25% increase in monthly benchmarks while fostering a positive candidate experience. Skilled in full cycle recruiting and team collaboration, driving retention and referrals through effective communication and training initiatives. Gaining valuable experience in relationship building , strategic planning and project management. Strong track record of quickly adapting in new and complex situations eager to leverage a diverse range of talents in a new and engaging professional setting. Committed to lifelong learning and personal development
Overview
21
21
years of professional experience
Work History
Recruiter II
10 Roads Express
06.2023 - Current
- Conducted thorough candidate screenings to ensure alignment with company culture and requirements.
- Utilized applicant tracking systems for efficient process management of candidate pipelines.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
- Handled high volume of inbound/outbound call volume
- Consistently managed to exceed monthly benchmark goals by at least 25%
- Fostered positive candidate experience, leading to increased retention and referral rates.
- Engaged in continuous professional development to stay current with recruitment best practices and emerging trends.
Safety and Training Supervisor
Reston Limousine
02.2019 - 03.2022
- Served as primary backup to Safety Director in charge with various responsibilities related to compliance, operations management, and staff supervision.
- Performed as safety consultant for CEO/President. CFO, Director of Operations, Safety, Fleet and Human Resource managers to deliver expertise in safety criteria, technical directives and operational methods.
- Reduced safety incidents by 35% by training and teaching risk management techniques, hazard identification, quality checks and documentation.
- Maintained up-to-date knowledge on permits, certificates, and documents, mandatory for governments departments.
- Planned, monitored and appraised employee work results by training managers coach and discipline employees.
- Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
Front Office Coordinator
Veterinary Internal Medicine Practice Of Northern Virginia - Vimp
05.2005 - 01.2014
- Coordinated patient scheduling and managed appointment flow to enhance clinic efficiency.
- Assisted in maintaining accurate medical records and files for veterinary patients.
- Facilitated communication between clients and veterinary staff to ensure optimal service delivery.
- Trained new front office staff on administrative processes and client interaction protocols.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Developed strong relationships with patients, providing empathetic support and assistance throughout their visit.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
- Contributed to a positive team atmosphere by assisting colleagues when needed, fostering a supportive work environment for all employees.
Education
High School Diploma -
Obsourn High School
Manassas, VASkills
- Talent sourcing proficiency
- Administrative skills
- Team collaboration
- Time management
- New hire training
- Administrative support
- Full cycle recruiting
- Client relationship management
- Salary and benefits negotiations
- Community networking
- Project management
- Diversity promotion
Timeline
Recruiter II
10 Roads Express
06.2023 - Current
Safety and Training Supervisor
Reston Limousine
02.2019 - 03.2022
Front Office Coordinator
Veterinary Internal Medicine Practice Of Northern Virginia - Vimp
05.2005 - 01.2014
High School Diploma -
Obsourn High School