Somlina Puffenbarger
Elkton
Summary
Dynamic recruiter with a proven track record at 10 Roads Express, excelling in talent sourcing and client relationship management. Achieved a 25% increase in monthly benchmarks while fostering a positive candidate experience. Skilled in full cycle recruiting and team collaboration, driving retention and referrals through effective communication and training initiatives. Gaining valuable experience in relationship building, strategic planning and project management. Strong track record of quickly adapting in new and complex situations eager to leverage a diverse range of talents in a new and engaging professional setting. Committed to lifelong learning and personal development.
Overview
21
21
years of professional experience
Work History
Recruiter II
10 Roads Express
06.2023 - Current
- Conducted thorough candidate screenings to ensure alignment with company culture and requirements.
- Utilized applicant tracking systems for efficient process management of candidate pipelines.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
- Handled high volume of inbound/outbound call volume
- Consistently managed to exceed monthly benchmark goals by at least 25%
- Fostered positive candidate experience, leading to increased retention and referral rates.
- Engaged in continuous professional development to stay current with recruitment best practices and emerging trends.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
- Managed the full recruitment cycle, consistently exceeding hiring targets through effective pipeline management and closing strategies.
- Presented compelling career growth opportunities to candidates, resulting in a 95% offer acceptance rate.
Safety and Training Supervisor
Reston Limousine
02.2019 - 03.2022
- Served as primary backup to Safety Director in charge with various responsibilities related to compliance, operations management, and staff supervision.
- Performed as safety consultant for CEO/President. CFO, Director of Operations, Safety, Fleet and Human Resource managers to deliver expertise in safety criteria, technical directives and operational methods.
- Reduced safety incidents by 35% by training and teaching risk management techniques, hazard identification, quality checks and documentation.
- Maintained up-to-date knowledge on permits, certificates, and documents, mandatory for governments departments.
- Planned, monitored and appraised employee work results by training managers coach and discipline employees.
- Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
- Implemented improvement initiatives and developed DOT/OSHA compliance testing program to monitor and identify gaps in new and existing practices.
- Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
- Streamlined training processes for increased efficiency and effectiveness, resulting in higher employee retention rates.
- Managed all auto claims functions, driving operational excellence and meeting key performance indicators (KPIs) for resolution times etting goals, resolving complex cases, and managing team performance.
- Administered the complete lifecycle of vehicle registration and title transfers, from initial application and documentation of a fleet of 300 + CMV and 200 +Non CMV vehicles, ensuring compliance with state regulations.
- Managed the full-cycle recruitment process for CDL and non-CDL drivers, collaborating with HR and operations to meet critical staffing needs while ensuring DOT compliance.
- Directed all aspects of the employee drug screening program, ensuring regulatory compliance.
Office Manager
Veterinary Internal Medicine Practice Of Northern Virginia - Vimp
05.2005 - 01.2014
- Coordinated patient scheduling and managed appointment flow to enhance clinic efficiency.
- Assisted in maintaining accurate medical records and files for veterinary patients.
- Trained new front office staff on administrative processes and client interaction protocols.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Developed strong relationships with patients, providing empathetic support and assistance throughout their visit.
- Managed inventory of office supplies, ensuring adequate stock levels were maintained for efficient daily operations.
- Hired and trained staff, managed schedules, and conducted performance reviews.
- Transcribed diverse medical dictations, including internal medicine reports, i.e. ultrasound findings, procedures, lab work, etc - discharge summaries, and patient histories, ensuring accuracy and timely delivery.
Education
High School Diploma -
Obsourn High School
Manassas, VASkills
- Talent sourcing
- Administrative skills
- Team collaboration
- CRM/ATS Proficiency
- Negotiations/Closing
- New hire training
- Full cycle recruiting
- Client relationship management
- Community networking
- Project management
- Diversity promotion
Timeline
Recruiter II
10 Roads Express
06.2023 - Current
Safety and Training Supervisor
Reston Limousine
02.2019 - 03.2022
Office Manager
Veterinary Internal Medicine Practice Of Northern Virginia - Vimp
05.2005 - 01.2014
High School Diploma -
Obsourn High School