Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

SONYA CHOUAMOU Lockncha

Alexandria

Summary

Dynamic Community Support Worker with expertise in individualized support planning and crisis intervention. Proven ability to advocate for clients, facilitating access to essential resources, and promoting behavioral change. Skilled in interdisciplinary collaboration and effective communication, fostering resilience and independence in diverse populations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Community Support Worker/ Transition Facilitator

MBI Health Services
Washington
08.2020 - Current
  • As a Community Support Worker/Transitional Facilitator, I conducted comprehensive assessments and created individualized support plans tailored to each client’s mental health, housing, and employment needs.
  • Provided crisis intervention and short-term counseling, helping clients manage stressful situations and access the right services on time.
  • Applied motivational interviewing techniques to encourage positive decision-making, treatment compliance, and long-term behavioral change.
  • Delivered consistent case management by monitoring progress, maintaining accurate records, and ensuring all documentation met agency and state standards.
  • Collaborated with interdisciplinary teams, including clinicians, probation officers, attorneys, and community partners, to promote continuity of care and holistic support.
  • Supported clients in navigating court orders, treatment plans, and community services, empowering them to build stability and independence, and I also advocated on their behalf to connect them with housing resources, employment opportunities, and specialized mental health treatment.
  • Facilitated group sessions focused on conflict resolution, coping strategies, and relapse prevention, fostering peer support and resilience, and guided clients in developing life skills and understanding responsibilities, promoting rehabilitation and law-abiding behavior.

Students Ambassador

Pellissippi State Community College
Knoxville
01.2017 - 01.2018
  • I was assisting and working on projects like the Peer Mentoring Program to improve life accommodation of international students on and out of campus.

Internship in Air Transit and Shipping

Transimex
03.2013 - 06.2013
  • I had the privilege of learning about the customs clearance and shipping process under favorable conditions, the simplification of procedures, and the execution of related formalities.

Education

Bachelor of Arts - Psychology concentration in Mental Health Counseling

Southern New Hampshire University
Manchester, NH
06-2024

Associate of Applied Science - Shipping, Transit And Logistics

Regional Academy of Maritime Science And Technology
Abidjan, Ivory Coast
05-2013

Some College (No Degree) - General Prerequisites

Pellissippi State Community College
Knoxville, TN

Skills

  • Individualized support planning
  • Interdisciplinary collaboration
  • Mental health advocacy
  • Resource coordination
  • Conflict resolution facilitation
  • Effective communication
  • Relationship building
  • Problem solving
  • Time management
  • Documentation accuracy
  • Organizational skills
  • Counseling
  • Employment support
  • Substance abuse awareness
  • Behavioral support
  • Crisis intervention
  • Motivational interviewing
  • Case management

Certification

  • I completed 15 CEUs of ENHANCED ILLNESS MANAGEMENT &
    RECOVERY (E-IMR) FOUNDATIONS CONSULTATION

Languages

English
Full Professional
French
Native/ Bilingual

Timeline

Community Support Worker/ Transition Facilitator

MBI Health Services
08.2020 - Current

Students Ambassador

Pellissippi State Community College
01.2017 - 01.2018

Internship in Air Transit and Shipping

Transimex
03.2013 - 06.2013

Bachelor of Arts - Psychology concentration in Mental Health Counseling

Southern New Hampshire University

Associate of Applied Science - Shipping, Transit And Logistics

Regional Academy of Maritime Science And Technology

Some College (No Degree) - General Prerequisites

Pellissippi State Community College

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SONYA CHOUAMOU Lockncha