Sophia Hernandez
Richmond
Summary
Dynamic professional with over 5 years of experience in salon environments, skilled in front desk management and building long-term client relationships in fast-paced settings. Known for strong attention to detail and consistent achievement of positive outcomes. Highly reliable, organized and an expert in time management, this candidate is capable of working both independently and as part of a team.
Overview
7
7
years of professional experience
Work History
Hair Stylist
Karina's Salon
Richmond
10.2025 - 02.2026
- Performed in-depth consultations with clients to ensure satisfaction and discuss pricing.
- Recommended add-on services and products based on customer needs, both optimizing results and meeting weekly sales goals of $200.
- Delivered personalized styling services with strong attention to detail.
- Educated clients on products and self-maintenance for healthy hair.
- Collaborated with team members to support daily housekeeping tasks, maintaining a clean and organized work environment.
- Stayed updated on current trends to make fashionable recommendations.
Hair Stylist
Hair Cuttery
Richmond
02.2025 - 10.2025
- Managed a recurring client base by delivering exceptional service with consistent outcomes, ensuring client retention.
- Supported front desk operations including phone management, appointment scheduling, client check-in, and payment processing.
- Demonstrated strong organizational skills, time management, and ability to multitask.
- Performed opening and closing duties such as daily counting of the register.
- Collaborated with team members to ensure smooth daily operations during high-volume periods.
Stylist/Receptionist
CocoLemon Salon
Richmond
04.2024 - 02.2025
- Created a welcoming, professional environment that supported client trust and retention.
- Managed salon phone and text line, answering over 20 inquiries per day in a timely and professional manner, including reaching out to new client leads.
- Conducted personalized consultations to assess client needs and preferences while boosting sales revenue through product and service recommendations.
- Maintained accurate records of client information, ensuring all necessary intake forms are completed before starting any services.
- Handled payments, inventory and appointment scheduling.
- Maintained cleanliness and organization throughout the salon to maximize appeal and ensure efficient workflow.
Hair Stylist
Invidia Hair Design
Henrico
01.2023 - 02.2024
- Supported front desk by answering phones, booking appointments, and collecting payments for services rendered.
- Executed precision haircuts and color treatments within a timely manner, ensuring high-quality results for a diverse clientele.
- Assisted with laundry, restocking back bar, dusting retail shelves, and organizing product displays.
- Maintained cleanliness and organization of all salon areas.
- Assisted in managing inventory levels for products, optimizing stock availability.
Stylist Apprentice
Beyond The Fringe Hair
Richmond
08.2019 - 12.2022
- Shampooed, conditioned, and massaged guest's scalp while building a steady rapport, enhancing client trust and experience.
- Maintained cleanliness, stock, and organization throughout the entire salon.
- Performed housekeeping duties such as sweeping, taking out trash and keeping up with washing and folding of linens.
- Developed knowledge of current trends and techniques through hands-on experience.
Education
Virginia Board License of Cosmetology - Cosmetology
Roanoke Technical Education Center
08-2021
High School Diploma -
Henrico High
Henrico, VA06-2016
Skills
- Client Relations & Retention
- Appointment Scheduling & Record Keeping
- Organizational Skills, Time Management & Multitasking
- Close Attention to Detail
- Excellent Written & Verbal Communication
- Conversational Skills in Spanish
- Sales & Product Recommendation
- Computer Literacy & Tech Savvy
- Proficiency in Various Scheduling Software such as Vagaro
- Cash Handling & POS Systems
- Strong Interpersonal Skills, Empathy & Active Listening
- Email & Phone Etiquette
Timeline
Hair Stylist
Karina's Salon
10.2025 - 02.2026
Hair Stylist
Hair Cuttery
02.2025 - 10.2025
Stylist/Receptionist
CocoLemon Salon
04.2024 - 02.2025
Hair Stylist
Invidia Hair Design
01.2023 - 02.2024
Stylist Apprentice
Beyond The Fringe Hair
08.2019 - 12.2022
Virginia Board License of Cosmetology - Cosmetology
Roanoke Technical Education Center
High School Diploma -
Henrico High