Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophia Pianezze

Virginia Beach

Summary

Dynamic and organized professional with experience at Williamsburg Inn and other restaurants, excelling in customer service and multitasking. Proven ability to create welcoming environments while efficiently managing high-pressure situations. Certified in First Aid/CPR, demonstrating commitment to safety and teamwork. Recognized for problem-solving skills and maintaining operational excellence in fast-paced settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Volunteer

Williamsburg Regional Library
02.2025 - 05.2025
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported events by helping with organization and planning.
  • Used strong communication skills to convey information to others.
  • Assisted children during Nintendo gaming event.

Restaurant Hostess

Williamsburg Inn
02.2024 - 05.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
  • Handled high-pressure situations, managing multiple tasks simultaneously while maintaining a calm and positive attitude.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Created a welcoming environment for both guests and coworkers.

Back of House Team Member

Taste Unlimited
09.2022 - 08.2023
  • Helped maintain a clean and organized work area through daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Assisted with training new BOH staff members on established processes and goals.
  • Performed shift side work as necessary.

Hostess/Restaurant Busser

Catina Laredo
07.2019 - 08.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Bachelor of Arts - Psychology

College of William And Mary
Williamsburg, VA
05-2025

Skills

  • Positive attitude
  • Organized and efficient
  • Problem-solving
  • Time management
  • Customer service
  • Teamwork and collaboration

Certification

  • Red Cross: Adult, Child and Baby First Aid/CPR/AED Certification - September 2025
  • Red Cross: Babysitting Basics - August 2025


Timeline

Volunteer

Williamsburg Regional Library
02.2025 - 05.2025

Restaurant Hostess

Williamsburg Inn
02.2024 - 05.2025

Back of House Team Member

Taste Unlimited
09.2022 - 08.2023

Hostess/Restaurant Busser

Catina Laredo
07.2019 - 08.2022

Bachelor of Arts - Psychology

College of William And Mary

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Sophia Pianezze