Summary
Overview
Work History
Skills
Timeline
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SOPHORN HUN

Chester,VA

Summary

Quality engineering professional with strong background in ensuring product and process excellence. Skilled in root cause analysis, process optimization, and compliance with industry standards. Proven ability to collaborate effectively with teams, adapt to changing needs, and deliver impactful results. Known for reliability, problem-solving skills, and commitment to quality.

Overview

26
26
years of professional experience

Work History

Quality Engineer

Anord Mardix
01.2025 - Current
  • Developed inspection checklists based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process for RPP, Databar, PDU and SWG.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Contributed to root cause analysis to determine core reason for failures and errors using CAPA tools.
  • Facilitated training sessions for QC and production on quality management principles and best practices, enhancing overall competency levels.
  • Developed and maintain quality standards meet ISO 9001, procedures, process and engineering documentations.

Quality Trainer

Anord Mardix
10.2023 - Current
  • Educated employees on proper use of organization's products and systems.
  • Conducted one-on-one coaching sessions with employees to develop their skills and knowledge.
  • Provided feedback on employee performance during training sessions, offering constructive criticism when necessary.
  • Implemented new hire training program to onboard and train new employees within operations.
  • Worked closely with management teams to ensure alignment between business objectives and operational goals related to quality assurance.

Switchgear Team Lead

Anord Mardix
12.2021 - 10.2023
  • Supervised the daily work of staff to ensure work prioritization and quality.
  • Mentored and coached team members to ensure successful performance.
  • Delegated tasks to team members according to project requirements and employee strengths.
  • Enforced company policies while providing guidance and support as needed, revealing sound judgment and decision-making ability.
  • Trained staff read electrical schematic, wired base plate and wired units.
  • Coordinated with management to prioritize assignments based on current issues and business needs.

Business Owner/ Management

White Rose Nails, LLC
04.2006 - 10.2021


  • Implemented safety protocols to ensure compliance with industry regulations while protecting workers' health and well-being.
  • Drafted a business plan that outlined company goals and objectives.
  • Reviewed financial statements, sales reports, and other performance data to measure productivity.

Orthodontic Technician

Dr. Richard Byrd & Associates
01.2010 - 04.2016
  • Demonstrated proficiency in using dental instruments to adjust and repair appliances.
  • Utilized computer software systems to enter patient information and track progress.

Medical Billing Specialist

Universal Health Services, Inc
03.2006 - 01.2010
  • Maintained up-to-date records of payments received from insurance companies, patients, and other sources.
  • Utilized electronic billing systems to submit claims to insurance providers in a timely manner.
  • Researched denied or rejected claims for accuracy and took appropriate action to resolve discrepancies.

PDU Team Lead

Power Distribution, Inc
06.1999 - 03.2006
  • Supervised the daily work of staff to ensure work prioritization and quality.
  • Monitored daily operations, utilizing organizational and problem-solving skills to identify areas for improvement.
  • Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks.
  • Conducted regular meetings with direct reports to review progress and address any concerns, evidencing effective management methods.
  • Handled confidential and proprietary company data and information with discretion.
  • Trained staff read electrical schematic, wired base plate and wired units.

Skills

  • SWG, RPP, PDU, Databar Knowledge
  • Self-motivation
  • Attention to Detail
  • Conflict Resolution
  • Training Development
  • Decision Making
  • Read Electrical/Mechanical schematic
  • Non-conformance processes
  • Root-cause analysis
  • Quality improvement plans
  • Quality assurance
  • Quality management system
  • Quality risk assessment
  • Lean manufacturing tools
  • Quality engineering tools
  • Corrective and preventive actions
  • Quality documentation
  • Failure modes and effects analysis
  • Process change documentation
  • Inspection methods
  • Multitasking and organization
  • Corrective action planning
  • Waste reduction
  • Process validation
  • Inspection processes
  • Materials inspection
  • Non-conforming materials report
  • Six sigma methodologies
  • SOP development
  • ISO 9000 standards
  • Team Building
  • Organizational Skills
  • Onboarding and Orientation Training
  • Diversity and Inclusion
  • Employee Engagement
  • Employee Relations
  • Adaptability
  • Time Management
  • Growth Mindset

Timeline

Quality Engineer

Anord Mardix
01.2025 - Current

Quality Trainer

Anord Mardix
10.2023 - Current

Switchgear Team Lead

Anord Mardix
12.2021 - 10.2023

Orthodontic Technician

Dr. Richard Byrd & Associates
01.2010 - 04.2016

Business Owner/ Management

White Rose Nails, LLC
04.2006 - 10.2021

Medical Billing Specialist

Universal Health Services, Inc
03.2006 - 01.2010

PDU Team Lead

Power Distribution, Inc
06.1999 - 03.2006
SOPHORN HUN