As a seasoned professional with over 25 years of experience at Verizon Communications, I have developed a diverse skill set and in-depth knowledge of the Telecommunications, Customer Service, Tech Supervision Industry. Throughout my tenure at Verizon, I have honed my abilities in areas such as project management, team leadership, customer service, and strategic planning. In my role at Verizon, I have played a key part in implementing new technologies and services, ensuring that our company stays at the forefront of the industry. I have also been responsible for managing large-scale projects and overseeing teams to ensure successful outcomes. My passion for customer service has driven me to consistently provide top-notch service to both internal and external stakeholders. Through effective communication and collaboration, I have developed strong relationships with clients and colleagues alike, earning a reputation for reliability, professionalism, and integrity. Overall, my extensive experience and proven track record of success make me a valuable asset to any organization looking to achieve growth and success in the telecommunications industry.
In January of 2024 I entered the Chesapeake Public School System as an Enthusiastic Substitute Educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. I also provide instruction and guidance to students of all ages. My Goal is to create positive classroom environment and effectively manage students behavior. I am a compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun and exciting. Maintained a positive and structured learning environment, ensuring continuity of instruction in the absence of the regular teacher. I am a Driven Substitute Teacher adept at overseeing classes on long-term basis to cover for medical or personal absences. I am a Passionate Educator with in-depth approach to learning. Successfully leverages wide range of instructional approaches. Demonstrated flexibility and adaptability by effectively managing classrooms across multiple grade levels and subject areas. Communicated clearly with students, parents, and faculty to address academic and behavioral needs also collaborated with school staff to support student success and uphold school policies and procedures. I have served as a long-term substitute teacher at Western Branch Intermediate for 3rd and 4th grade, providing consistent instruction and classroom management over an extended period and built strong relationships with students, parents, and staff while maintaining a positive and productive learning environment.