Soren Butler
Midlothian
Summary
Experienced Courtesy Clerk bringing almost 3 years in grocery sales. Knowledgeable about stocking procedures and customer service standards. Highly effective at completing tasks quickly and with quality in mind. Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts and locating items for customers. Proficient in stock management and sales support.
Overview
4
4
years of professional experience
Work History
Front End Courtesy Clerk
Kroger
07.2021 - Current
- Restocked and organized merchandise in front lanes.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Assisted customers with large purchases by carrying items to vehicles.
- Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Took inventory and examined merchandise to identify items to be reordered or replenished.
- Processed returns and refunds in accordance with store policies.
Cashier
Taco Bell
06.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor Of Music - Music
Brightpoint Community College
800 Charter Colony Pkwy, Midlothian, VA 23114Skills
- Interpersonal relations
- Adaptability and flexibility
- Problem-solving abilities
- Computer literacy
- Multitasking capabilities
- Patience and empathy
- Customer service excellence
- Team collaboration
- Store maintenance
- Bagging expertise
- Inventory management
- Attention to detail
Timeline
Front End Courtesy Clerk
Kroger
07.2021 - Current
Cashier
Taco Bell
06.2020 - 06.2021
Bachelor Of Music - Music
Brightpoint Community College
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