Stacee Andrews
Virginia Beach
Summary
Experienced Navy spouse and mother of three school-age children, eager to reenter the workforce. Possessing a valid driver's license and military ID card with full base access. Reliable, friendly, and quick to learn and adapt to new concepts and skills. Over 20 years of customer service experience and 15 years of cash handling, card and check processing, and managerial expertise. Developed a talent for building productive working relationships. As a Data Tech in charge of grades, testing certification scores, and student attendance in high schools, consistently maintained the utmost discretion with all family and school information. Efficiently processed all student information, from grades to attendance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Attendance Secretary
Virginia Beach City Public Schools
12.2023 - 06.2024
- Assisted in reducing truancy rates through close collaboration with guidance counselors and support staff to address underlying issues.
- End of year processes and graduating seniors’ attendance information removed
- Developed and implemented attendance waivers
- Answered phone calls and messages from parents concerning attendance.
- Multiple Google forms created for school and staff
- Reviewed absences and tardy reports for each class period as reported by teachers.
- Enhanced communication between administration, teachers, and parents by promptly notifying them of student absences or issues.
- Mitigated variety of student and parent complaints and problems daily.
- Contributed to a positive school atmosphere by greeting students, staff, and visitors professionally and courteously each day.
- Improved student attendance rates by accurately tracking and monitoring daily absences and tardiness.
- Expedited the resolution of discrepancies in attendance records through thorough investigation and prompt follow-up actions.
- Documented visitor sign-ins and notify staff or department upon arrival.
- Ensured accurate record-keeping by diligently maintaining and updating attendance records in the school database system.
- Handled parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
- Served as an essential point of contact for all attendance-related inquiries from students, parents, teachers, and administrators alike.
- Facilitated smooth administrative operations by managing incoming phone calls, emails, and visitors related to attendance matters.
- Corrected discrepancies and posted daily summary report on absences.
- Managed filing system, entered data and completed other clerical tasks.
Data Tech
Princess Anne High School
04.2023 - 12.2023
- Managed and maintained accurate records of all student grades.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided comprehensive technology support and SYNERGY assistance to all staff.
- Mailed out all student grades to home schools of record
- Communicated with other high schools assigned to PA summer school program
- Distributed report cards and Federal cards efficiently.
- Assisted in mass scheduling and coordination of classroom assignments.
- Assigned new and existing courses
- Adding substitutes and new teachers to synergy and assignment school
- Back-up attendance secretary
- Assisted in maintaining a positive school environment by addressing student concerns and directing them to appropriate resources.
- Improved office efficiency by managing student records and updating information in a timely manner.
- Assisted with the enrollment process for new students, verifying required documentation was submitted correctly and promptly entered into the database system.
- Maintained confidentiality of sensitive information while processing documents such as report cards and disciplinary records.
- Reduced data entry errors with thorough quality assurance measures and regular audits.
- Created and ran special reports for different data segments.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Reviewed and updated student files and Gradebook information to maintain accurate records.
- Maintained data integrity by inputting information into spreadsheets and databases.
Guidance Assistant
Oscar Smith High School
02.2023 - 04.2023
- Facilitated the registration process for new students, maintaining data integrity.
- Collaborated with school counselors to meet the needs of students.
- Fulfilled registrar responsibilities when the school registrar was unavailable, ensuring consistent administrative support.
- Entered and organized critical student information into the database.
- Managed the filing of student registration documents.
- Preserved confidentiality of parent and student information.
- Responded to incoming calls and emails, ensuring effective communication and support.
- Executed school safety protocols, maintaining a secure atmosphere for students and staff.
- Increased parent satisfaction with school guidance services by maintaining regular communication.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Identified and addressed concerns of incoming students and parents.
Substitute Clerical
Virginia Beach City Public Schools
01.2023 - 04.2023
- Subbed for security and office secretaries throughout schools in the VBCPS school district
- RAPTOR and SYNERGY daily use
- Indian lakes elementary
- Salem middle school
- Kellam high school
Laundry Supervisor
The Founders Inn and Suites
08.2019 - 08.2020
- Ordered all products for laundry department, in charge of monthly inventory and equipment maintenance
- Scheduling, supervising, and hiring Laundry Attendants
- Supported Housekeeping director with hotel room inspections, housekeeping, and linen deliveries
- Maintained, serviced and prepared all linens for high volume events throughout hotel
Laundry Attendant
The Founders Inn and Suites
05.2019 - 08.2019
- Maintained the laundry service for the hotel, banquet and restaurant linens, knowledge of industrial laundry equipment
Seasonal Sales Associate
Navy Exchange Service Command
11.2009 - 01.2010
- Greeted and addressed all customer needs, processed all sales transactions accurately and in a timely fashion
- Resolved customer problems by investigating issues, answering questions, and building rapport
- Received and processed cash and credit payments for in-store purchases
Executive Office Assistant
Eyesitter
06.2009 - 10.2009
- Served as central point of contact for all outside vendors needing to gain access to the building
- Received and screened high volume of internal and external communications, including email and mail
- Answered approximately50+ phone calls daily and welcomed visitors to the office
- Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Made copies, sent faxes, and managed all incoming and outgoing correspondence
Education
High School Diploma -
San Pasqual High School
Escondido, CA01.2002
Skills
- Payment processing
- Microsoft office expertise
- Military knowledge
- Military Base Access
- School safety procedures trained
- Registrar trained for CPS and VBCPS
- Synergy and RAPTOR trained
- Social Media, email and internet savvy
- Able to manage employees and teams effectively
- Excellent verbal and written communication
- Data entry proficiency
- Document preparation
- Reliability
- Excellent communication
- Telephone and email etiquette
- Office administration
- Confidentiality and data protection
- Scheduling and calendar management
- Office equipment proficiency
- Office equipment troubleshooting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved linen loss which led to improved production and a reduction in loss.
Certification
- Family Support and Financial Planning -24 hours
- Suicide Prevention –24 hours
- Virginia Beach Parks and Recreation Volunteer trainings
- Sexual Harassment, mandated reporter, and bullying awareness courses. Current certificates
Languages
English
Native or Bilingual
Timeline
Attendance Secretary
Virginia Beach City Public Schools
12.2023 - 06.2024
Data Tech
Princess Anne High School
04.2023 - 12.2023
Guidance Assistant
Oscar Smith High School
02.2023 - 04.2023
Substitute Clerical
Virginia Beach City Public Schools
01.2023 - 04.2023
Laundry Supervisor
The Founders Inn and Suites
08.2019 - 08.2020
Laundry Attendant
The Founders Inn and Suites
05.2019 - 08.2019
Seasonal Sales Associate
Navy Exchange Service Command
11.2009 - 01.2010
Executive Office Assistant
Eyesitter
06.2009 - 10.2009
- Family Support and Financial Planning -24 hours
- Suicide Prevention –24 hours
- Virginia Beach Parks and Recreation Volunteer trainings
- Sexual Harassment, mandated reporter, and bullying awareness courses. Current certificates
High School Diploma -
San Pasqual High School
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