STACIA MORRIS
Mechanicsville
Summary
Detail-oriented Administrative Assistant with over 7 years of experience in office operations and financial support. Proven track record in managing accounts receivable via QuickBooks, streamlining member communications, and providing high-level clerical support. Dedicated to improving office efficiency and maintaining professional relations in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Dominion User
01.2023 - Current
- Financial Management: Streamline accounts receivable by issuing invoices to local chapters, processing check payments, and managing data entry within QuickBooks to ensure 100% accounting accuracy.
- Member Relations: Serve as the primary point of contact for member communications, resolving inquiries via phone and email with a focus on high-quality service and retention.
- Office Operations: Oversee day-to-day administrative functions, ensuring seamless communication between leadership and the membership base.
Shift Supervisor
Brueggers Bagels
02.2017 - 08.2018
- Team Leadership: Directed daily operations and supervised staff during opening and closing shifts, maintaining high standards of productivity with minimal executive oversight.
- Performance Coaching: Provided real-time feedback and training to team members to improve service speed and food quality.
- Compliance & Safety: Enforced strict health and safety protocols to provide a clean environment for guests while ensuring all products met corporate quality standards.
Administrative Assistant
TLC Homecare
11.2015 - 09.2017
- Departmental Support: Accelerated billing cycles by assisting the finance department with remittance reports, check preparation, and high-volume data entry.
- Office Administration: Managed essential clerical duties, including sensitive file organization, mail distribution, and multi-line phone systems.
- Client Advocacy: Provided dual-role support by assisting with Home Health Aide (HHA) duties, ensuring vulnerable clients received compassionate, timely care.
Education
Associate of Science - Accounting
Southern New Hampshire University
Manchester, NH05.2022
High School Diploma - undefined
Gordon Parks High School
Saint Paul, MN06.2015
Skills
- Software: QuickBooks, Microsoft Office Suite (Excel, Word, Outlook), Data Entry
- Financial: Accounts Receivable (AR), Invoicing, Remittance Reports, Check Processing
- Administrative: Records Management, Multi-line Phone Systems, Filing, Scheduling
- Interpersonal: Team Leadership, Conflict Resolution, Member/Customer Relations
Timeline
Administrative Assistant
Dominion User
01.2023 - Current
Shift Supervisor
Brueggers Bagels
02.2017 - 08.2018
Administrative Assistant
TLC Homecare
11.2015 - 09.2017
High School Diploma - undefined
Gordon Parks High School
Associate of Science - Accounting
Southern New Hampshire University