Stacy Cooper
Hampton,VA
Summary
Multitasking Veterinarian Assistant/ Receptionist with great work ethic and successful encouragement of team members. Animal lover with over 16 years of successfully assisting veterinarians in surgery and taking medical histories. Committed to advancing in current field and offering successful managing strategies for a fast-paced working environment.
Overview
16
16
years of professional experience
Work History
Veterinary Assistant/Veterinary Receptionist
Chesapeake Humane Society
07.2023 - Current
- Assisted in administration of medications, and treatments as prescribed by the veterinarian.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Provided customer support to clients, answering questions and addressing concerns.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Processed new patients and updated client records with key information.
- Restrained animals for examination and treatment.
- Prepared animals for surgical procedures.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on post-surgical care and nutrition.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Provided compassionate care for animals during treatment and recovery from surgical procedures.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Veterinary Assistant/Veterinary Receptionist
Town & Country Animal Hospital
03.2008 - 07.2023
- Assisted in administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Collected patient biopsies and blood samples for laboratory analysis.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Prepared animals for surgical procedures.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Kept detailed records of animal treatments and medications.
- Educated clients on post-surgical care and nutrition.
Education
No Degree - Post Secondary Education
University of Cincinnati Clermont College
Batavia, OHSkills
- Client Communication
- Cleaning and sanitizing
- Patient restraint
- Animal Safety
- Appointment Scheduling
- Medical record-keeping
- Diagnostic Imaging
- Post Operative Care
- Surgical procedures and support
- Veterinary Terminology
- Proficient in PULSE Software
- Prescription Filling
- Microchip Administration
- Anesthetic Administration Assistance
- Cash Drawer Balancing
Timeline
Veterinary Assistant/Veterinary Receptionist
Chesapeake Humane Society
07.2023 - Current
Veterinary Assistant/Veterinary Receptionist
Town & Country Animal Hospital
03.2008 - 07.2023
No Degree - Post Secondary Education
University of Cincinnati Clermont College
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