Provided guidance to clients throughout the entire buying or selling process.
Prepared comparative market analysis to estimate properties' value.
Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Negotiated purchase agreements and contracts with buyers and sellers.
Coordinated appointments to show homes to prospective buyers.
Researched current listings available in the area using multiple online resources.
Maintained updated knowledge of local real estate markets.
Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
Showed residential properties and explained features, value and benefits of available homes.
Promoted active listings through social media marketing, open houses and newsletters.
Customer Service Cashier
Friends of Mount Rogers
Chilhowie
05.2022 - 09.2024
Worked as the point of contact, sales associate for the Friends of Mount Rogers at the Green Cove Station, a U.S. Forest Service visitors' center on the Virginia Creeper Trail, in the gift shop located there.
Received payment by cash, check, credit cards, vouchers or automatic debits.
Informed customers about product pricing and answered questions regarding products and services available in the store.
Greeted customers and provided friendly customer service.
Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Balanced cash drawers at the end of each shift.
Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Resolved customer complaints in a professional manner.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Ensured that all areas of the retail floor were properly stocked throughout each shift.
Processed credit card transactions accurately and efficiently.
Real Estate Agent
eXp Realty, LLC
Fredericksburg
03.2022 - 03.2024
Ensured all transactions followed state laws regarding real estate practices.
Managed marketing strategies for properties including advertising campaigns and open houses.
Prepared comparative market analysis to estimate properties' value.
Provided guidance to clients throughout the entire buying or selling process.
Organized promotional materials used in sales presentations.
Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Responded promptly to client inquiries via phone or email.
Negotiated purchase agreements and contracts with buyers and sellers.
Coordinated appointments to show homes to prospective buyers.
Researched current listings available in the area using multiple online resources.
Created detailed property descriptions for use in marketing material.
Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
Real Estate Agent
Century 21 Legacy
Johnson City
09.2018 - 02.2022
Ensured all transactions followed state laws regarding real estate practices.
Managed marketing strategies for properties including advertising campaigns and open houses.
Prepared comparative market analysis to estimate properties' value.
Provided guidance to clients throughout the entire buying or selling process.
Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Responded promptly to client inquiries via phone or email.
Negotiated purchase agreements and contracts with buyers and sellers.
Coordinated appointments to show homes to prospective buyers.
Maintained updated knowledge of local real estate markets.
Researched current listings available in the area using multiple online resources.
Created detailed property descriptions for use in marketing material.
Eligibility Counselor
Department of Human Services
Maynardville
04.2012 - 08.2018
Evaluated financial and medical eligibility for public assistance programs.
Monitored ongoing cases to ensure timely re-determination of eligibility status.
Responded promptly to inquiries from applicants regarding their application status.
Conducted initial eligibility interviews with clients to assess needs.
Processed applications within established time frames while ensuring quality standards were met.
Researched, compiled, and analyzed data related to program eligibility criteria.
Assisted clients in completing required paperwork for program enrollment.
Provided resources and referrals to assist clients in obtaining needed services.
Maintained accurate records of client information and case notes.
Interpreted program guidelines when making determinations on benefit requests.
Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
Gathered financial information from clients regarding income, assets and debts.
Contacted client references and employers to determine legitimacy of applicant information.
Real Estate Agent at Innovation Realty / Waybridge Realty / Solid Rock RealtyReal Estate Agent at Innovation Realty / Waybridge Realty / Solid Rock Realty