Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Stanford Dailey

Damascus

Overview

13
13
years of professional experience

Work History

Real Estate Agent

Highlands Realty, Inc.
Abingdon
03.2024 - Current
  • Provided guidance to clients throughout the entire buying or selling process.
  • Prepared comparative market analysis to estimate properties' value.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Coordinated appointments to show homes to prospective buyers.
  • Researched current listings available in the area using multiple online resources.
  • Maintained updated knowledge of local real estate markets.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Promoted active listings through social media marketing, open houses and newsletters.

Customer Service Cashier

Friends of Mount Rogers
Chilhowie
05.2022 - 09.2024

Worked as the point of contact, sales associate for the Friends of Mount Rogers at the Green Cove Station, a U.S. Forest Service visitors' center on the Virginia Creeper Trail, in the gift shop located there.

  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Greeted customers and provided friendly customer service.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Balanced cash drawers at the end of each shift.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Resolved customer complaints in a professional manner.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Processed credit card transactions accurately and efficiently.

Real Estate Agent

eXp Realty, LLC
Fredericksburg
03.2022 - 03.2024
  • Ensured all transactions followed state laws regarding real estate practices.
  • Managed marketing strategies for properties including advertising campaigns and open houses.
  • Prepared comparative market analysis to estimate properties' value.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Organized promotional materials used in sales presentations.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Responded promptly to client inquiries via phone or email.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Coordinated appointments to show homes to prospective buyers.
  • Researched current listings available in the area using multiple online resources.
  • Created detailed property descriptions for use in marketing material.
  • Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.

Real Estate Agent

Century 21 Legacy
Johnson City
09.2018 - 02.2022
  • Ensured all transactions followed state laws regarding real estate practices.
  • Managed marketing strategies for properties including advertising campaigns and open houses.
  • Prepared comparative market analysis to estimate properties' value.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Responded promptly to client inquiries via phone or email.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Coordinated appointments to show homes to prospective buyers.
  • Maintained updated knowledge of local real estate markets.
  • Researched current listings available in the area using multiple online resources.
  • Created detailed property descriptions for use in marketing material.

Eligibility Counselor

Department of Human Services
Maynardville
04.2012 - 08.2018
  • Evaluated financial and medical eligibility for public assistance programs.
  • Monitored ongoing cases to ensure timely re-determination of eligibility status.
  • Responded promptly to inquiries from applicants regarding their application status.
  • Conducted initial eligibility interviews with clients to assess needs.
  • Processed applications within established time frames while ensuring quality standards were met.
  • Researched, compiled, and analyzed data related to program eligibility criteria.
  • Assisted clients in completing required paperwork for program enrollment.
  • Provided resources and referrals to assist clients in obtaining needed services.
  • Maintained accurate records of client information and case notes.
  • Interpreted program guidelines when making determinations on benefit requests.
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
  • Gathered financial information from clients regarding income, assets and debts.
  • Contacted client references and employers to determine legitimacy of applicant information.

Education

Bachelor of Arts - Communications

East Tennessee State University
Johnson City, TN
05-2009

Skills

  • Customer service
  • Document preparation
  • Client relationship management
  • Payment processing
  • Product knowledge
  • Conflict resolution
  • Time management
  • Data entry
  • Appointment scheduling
  • Cash handling
  • Active listening
  • Team collaboration
  • Sales expertise
  • Retail sales customer service
  • Problem-solving
  • Strong teamwork
  • Recordkeeping strengths
  • Reading comprehension
  • Client relations
  • Typing proficiency
  • Documentation
  • Research

Affiliations

Kayaking, Biking, Hiking, Camping

Timeline

Real Estate Agent

Highlands Realty, Inc.
03.2024 - Current

Customer Service Cashier

Friends of Mount Rogers
05.2022 - 09.2024

Real Estate Agent

eXp Realty, LLC
03.2022 - 03.2024

Real Estate Agent

Century 21 Legacy
09.2018 - 02.2022

Eligibility Counselor

Department of Human Services
04.2012 - 08.2018

Bachelor of Arts - Communications

East Tennessee State University
Stanford Dailey