Stephanie Castillo
Woodbridge
Summary
A dedicated team member with strong customer service skills in English and Spanish. The ability to enhance customer satisfaction through effective communication and problem-solving. Committed to continuous growth and learning from experiences to improve my performance.
Overview
4
4
years of professional experience
Work History
Team Member
Wegmans
Woodbridge
09.2022 - Current
- Assisted customers with product selection and inquiries.
- Collaborated with team members to ensure efficient store operations.
- Operated cash registers.
- Trained new team members using approved training materials and information.
- Shopped groceries for customers who ordered online.
- Helped customers place catering orders.
Volunteer
Food For Others
Fairfax
09.2025 - 11.2025
- Engaged with clients to understand their needs and provide assistance.
- Guided clients throughout the Food for Other's market and answered any questions they had about certain food items.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Managed inventory of food supplies to maintain efficient workflow processes.
Education
Associate in Social Science - Social Sciences
Northern Virginia Community College
Annandale, VA05-2025
Skills
- Customer service
- Team collaboration
- Effective communication
- Willingness to learn
- Problem solving
- Fluent in Spanish
Timeline
Volunteer
Food For Others
09.2025 - 11.2025
Team Member
Wegmans
09.2022 - Current
Associate in Social Science - Social Sciences
Northern Virginia Community College