Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Hernandez

Sterling

Summary

Highly motivated and detail-oriented individual with a strong background in customer service, seeking an entry-level Medical Receptionist position. Eager to leverage proven organizational and interpersonal skills from a fast-paced retail environment to contribute to a positive and efficient patient experience.

Overview

2
2
years of professional experience

Work History

Beauty Consultant

Target
Sterling
12.2023 - Current
  • Provided exceptional customer service by greeting and assisting guests with product inquiries, and resolving complaints.
  • Managed a high-volume checkout lane, processing transactions with 100% accuracy, and handling various payment methods.
  • Adapted quickly to multiple positions, including cashier, floor associate, and guest service, demonstrating a strong ability to learn new roles and responsibilities.

Education

High School Diploma -

Park View High School
Sterling, VA
06-2025

Skills

  • Communication: interpersonal communication, professional phone etiquette, clear verbal and written communication in English and Spanish
  • Customer service: conflict resolution, problem-solving, active listening, rapport building
  • Organizational: multitasking, attention to detail, time management, cash handling
  • Professionalism and empathy: Maintained a professional and positive demeanor when interacting with frustrated or difficult guests, ensuring positive resolution

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Beauty Consultant

Target
12.2023 - Current

High School Diploma -

Park View High School

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Stephanie Hernandez