Stephanie L. Allison
Herndon,VA
Summary
Detail-oriented individual with comprehensive experience in billing, pricing and reconciliation along with a focus on building and maintaining strong customer relationships. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
24
24
years of professional experience
Work History
Senior Account Manager
Gate Gourmet
05.2024 - Current
- Oversight of day-to-day billing and pricing of an $16M dollar per month account
- Weekly review of AR to understand gaps, provide risks/opportunities to director, commercial and operations fiance teams. Monthly review and update with CFO
- Perform on-site unit visits to identify revenue gaps and understand/train on best practices moving forward for cost reduction
- Work with the customer on their ad hoc initiatives to help reduce their cost without undercutting our revenue
- Responsible for managing month end closing activities, working with the unit finance teams and director on revenue adjustments/ accruals
- Support RFP activity for new business ventures and menu refresh activities
Account Manager
Gate Gourmet
09.2016 - 04.2024
- Provided data support to Commercial and FP&A during bid negotiations for the new 2024 contract & implemented the contract in the US and assisted our European counterparts
- Implemented weekly customer meetings to address any pricing issues and build a rapport
- Performed routine contractual escalations for customer as it related to CPI, ECI, food and labor
- Responsible for escalating and resolving any deliverables
- Performed sensitivity analysis with pricing that includes "what if" analysis and/or review of inputs that drive customer contribution margin
Sr. Pricing Analyst
Gate Gourmet
08.2013 - 09.2016
- Performed day-to-day pricing activities meeting expectation of pricing completed prior to schedule start
- Assisted in development of a new pricing tool and executed transfer from the old process
- Developed a process in reviewing costs of ingredients purchased vs. cost passed onto customer and aligned per contract
- Started to build important relationships with the customer and internal counterparts (such as unit controllers, IEs, Procurement, OPC and upper management)
Billing Analyst
Gate Gourmet
01.2001 - 07.2013
- Preformed day-to-day billing activities, addressed and resolved concerns raised by our unit counterparts to reduce billing errors on the front-end
- Resolved reconciliation gaps with customers, which included a customer that required going back through two years of invoices and following-up for collections and re-established a respectful working relationship going forward to ensure billing/collections moved accordingly
- Assisted in routine accounting and government (port authority & tax audits)
- Performed month end close activities
Finance & Administration
Numbers LLC
01.2007 - 01.2011
- Provided services to clients that included day-to-day accounting functions, analysis of cost reduction and other ad hoc activities as requested
Accounts Receivable/Invoicing Specialist
Joe Moholland Moving
01.2004 - 01.2007
- Reconciled invoices/payments for four companies and held weekly meetings to provide feedback to billers to make invoicing more accurate along with implementation of new process to make collections more efficient
- Recovered a quarter of a million dollars of sixty days aged and older past due invoices in a six month period
Education
Bachelor of Science - Finance
George Mason University
Fairfax, VA05.2010
Skills
- Goals and performance
- Teamwork and collaboration
- Account management
- Customer relationships
- Documentation and reporting
- Customer needs assessment
- Revenue growth
- Relationship building and management
- Employee mentoring
- Cross-functional collaboration
Timeline
Senior Account Manager
Gate Gourmet
05.2024 - Current
Account Manager
Gate Gourmet
09.2016 - 04.2024
Sr. Pricing Analyst
Gate Gourmet
08.2013 - 09.2016
Finance & Administration
Numbers LLC
01.2007 - 01.2011
Accounts Receivable/Invoicing Specialist
Joe Moholland Moving
01.2004 - 01.2007
Billing Analyst
Gate Gourmet
01.2001 - 07.2013
Bachelor of Science - Finance
George Mason University
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