Stephen Hummel
Chesapeake
Summary
Skilled machine operator with 9 years of combined manufacturing/industrial experience. Well-trained in using equipment, hand tools and power tools to complete tasks quickly and accurately. Familiar with safety procedures and protocols. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Team Production Operator
Fiserv
12.2019 - Current
- Setup and adjusted Inserting machines for daily operations.
- Troubleshot issues with machines and made repairs.
- Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
- Sorted and packaged carriers and inserts into envelopes each shift for shipment.
- Examined final products to check conformance with quality and design standards.
Rewind Operator
Hermes Abrasives
10.2016 - 09.2019
- Maximized machine performance by conducting thorough setup procedures according to job specifications.
- Lift raw materials and finished products manually or using hoists
- Counted/inspected finished products and entered quality control data in SAP systems
- Moved completed products from machines and onto conveyors, transferring to next work area for additional processing.
- Consistently met customer specifications, accurately setting up rewind machines for various products and materials.
Call Center Representative
International Marketing Association
07.2016 - 08.2016
- Reviewed customer data to assess current issues and determine potential solutions.
- Corresponded with customer service department team members to build and implement successful solutions to customer problems.
- Managed customer calls effectively and efficiently.
Customer Service Associate
Wawa
09.2014 - 06.2016
- Greeted customers promptly.
- Monitored areas for security issues and safety hazards.
- Assisted customers in item selection.
- Completed purchases using point of sale systems.
- Assisted on sales floor as needed to maintain service standards.
Fast Food Team Member
McDonald's
10.2012 - 01.2013
- Washed and sanitized dishes after every use to protect customers.
- Completed side work tasks, including restocking condiments and cleaning refrigerators.
- Worked with food service team members to handle every customer need and build brand loyalty.
- Took orders, prepared foods and processed payments using POS systems.
Weather Forecaster/Trainer/Supervisor
United States Navy
09.2009 - 09.2012
- Sorted and routed incoming correspondence and messages.
- Communicated urgent orders and instructions effectively to 5 personnel.
- Documented and processed classified material.
- In charge of training records and programs for entire duty section.
- Briefed military customers over the phone on weather conditions based on flight routes.
Meteorologist/Trainer/Supervisor
United States Navy
09.2003 - 09.2009
Aircraft Service Technician/airframes Mechanic
United States Navy
06.2001 - 08.2003
Education
Some College (No Degree) - Automotive Technology/Science
Tidewater Community College
Chesapeake, VASkills
- Technical aptitude
- Production Monitoring
- Workplace Safety
- Quality Control Analysis
- Machine Operation
- Troubleshooting skills
- Process Monitoring
Accomplishments
- Recipient of the Navy and Marine Corp achievement medal
- Recipient of 3 good conduct medals.
- Recipient of Global war on Terrorism medal
- Recipient of Armed Forces Expeditionary medal
- Abraham Lincoln Battle Group Flag letter of Commendation
Affiliations
- Member, Phi Theta Kappa Honor Society
- Member, President of Tidewater Community College Honor Roll
Timeline
Team Production Operator
Fiserv
12.2019 - Current
Rewind Operator
Hermes Abrasives
10.2016 - 09.2019
Call Center Representative
International Marketing Association
07.2016 - 08.2016
Customer Service Associate
Wawa
09.2014 - 06.2016
Fast Food Team Member
McDonald's
10.2012 - 01.2013
Weather Forecaster/Trainer/Supervisor
United States Navy
09.2009 - 09.2012
Meteorologist/Trainer/Supervisor
United States Navy
09.2003 - 09.2009
Aircraft Service Technician/airframes Mechanic
United States Navy
06.2001 - 08.2003
Some College (No Degree) - Automotive Technology/Science
Tidewater Community College
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