Stephen Jones
Norfolk
Summary
Dynamic sales leader with a proven track record at Achieve Athletics, excelling in deal closing and negotiation. Successfully developed targeted campaigns that boosted brand awareness and led to a 20% revenue increase. Skilled in vendor management and fostering community relations, driving exceptional customer loyalty and satisfaction. Managed Sales Team of 20 Sales Reps producing $10 million dollars in annual sales.
Overview
20
20
years of professional experience
Work History
Direct of Sales
Achieve Athletics
04.2015 - Current
- Collaborated with marketing team to create targeted campaigns, resulting in improved brand awareness and lead generation.
- Developed annual sales budgets, closely monitoring progress towards targets throughout the fiscal year.
- Identified underperforming marketing initiatives and sales strategies and implemented improvements.
- Created marketing initiatives to promote new product lines, resulting in 20% annual revenue increase.
Regional Sales Representative
Downtown Athletic
08.2013 - 04.2015
- Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
- Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Small Business Owner
Export Guidance Group
08.2010 - 06.2013
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
College Sports Administrator - Intern
University of Arizona
08.2005 - 12.2007
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving strategies.
- Managed office inventory and supplies, maintaining an organized workspace for maximum productivity.
- Supported financial management tasks such as budgeting, expense tracking, and invoice processing, leading to better fiscal responsibility within the organization.
- Collaborated with team members on various projects, contributing to successful outcomes and timely completions.
- Event Coordinator for the Senior Associate Athletic Director of Athletics.Served as liaison for the office for communication with all visiting teams, officials, media, and administration.
- Served as liaison to the NCAA for basketball officials assigned to the NCAA Women's Basketball Tournament 2005.
Education
Bachelor of Arts - Communication
University of Arizona
Tucson, AZ12-2007
Skills
- Deal closing
- Negotiation expertise
- Sales presentations
- Sales process optimization
- Vendor Management
- Facility Management
- Community Relations
Languages
Spanish
Professional Working
Interests
- Participate in golf and pickleball, as recreational activities to maintain physical fitness
Timeline
Direct of Sales
Achieve Athletics
04.2015 - Current
Regional Sales Representative
Downtown Athletic
08.2013 - 04.2015
Small Business Owner
Export Guidance Group
08.2010 - 06.2013
College Sports Administrator - Intern
University of Arizona
08.2005 - 12.2007
Bachelor of Arts - Communication
University of Arizona
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