Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Stephye Rosasco

alexandria

Summary

Assistant General Manager with 4 years of experience in food service, focusing on team management and guest services. Demonstrated success in fostering a welcoming atmosphere and enhancing associate satisfaction through strategic scheduling and support. Expertise in food safety and operational efficiency, holding certifications in ServSafe and Food Handling. Bilingual in English and Spanish, facilitating effective communication with diverse clientele.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Panera Bread
Alexandria
11.2020 - Current
  • Streamlined daily operations and team scheduling to increase overall efficiency.
  • Contributed to maintenance of a safe and clean work environment for staff.
  • Resolved customer complaints promptly while maintaining professionalism.
  • Conducted interviews with prospective candidates to assist in recruitment process.
  • Prepared weekly schedules for staff based on availability and operational needs.
  • Coordinated with General Manager to develop and implement strategic initiatives.
  • Facilitated training and onboarding processes for new staff members.
  • Compiled comprehensive reports on team performance and operational requirements.

Education

High School Diploma -

Alexandria City High School
Alexandria, VA
06-2022

Associate - Criminology

Northern Virginia Community College
Annandale, VA

Skills

  • Customer care
  • Recruitment processes
  • Communication skills
  • Leadership abilities
  • Planning strategies
  • Conflict management
  • Training and development
  • Analytical problem solving

Certification

  • Servsafe certification
  • CPR Certification

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Assistant General Manager

Panera Bread
11.2020 - Current

High School Diploma -

Alexandria City High School

Associate - Criminology

Northern Virginia Community College
Stephye Rosasco