Steve Noland
Moneta
Summary
Experienced Territory Manager specializing in building materials and construction solutions. Proficient in developing strategies, fostering relationships, and collaborating with teams to align marketing efforts with customer needs. Aiming to leverage expertise to increase sales and market share.
Dynamic sales professional known for strong communication and leadership skills. Extensive experience in managing territory sales, fostering customer relationships, and resolving conflicts. Prepared to contribute to organizational success through innovative strategies and customer-focused solutions.
Overview
33
33
years of professional experience
1981
1981
years of post-secondary education
Work History
Territory Manager
National Gypsum Company
Charlotte
08.1996 - Current
- Managed sales territory, promoting building materials and construction solutions.
- Developed relationships with contractors and distributors to enhance product visibility.
- Conducted market analysis to identify trends in construction industry demands.
- Collaborated with internal teams to align marketing strategies with customer needs.
- Resolved customer inquiries and issues, maintaining high service standards consistently.
- Worked closely with existing accounts to grow market share.
- Developed and implemented strategies to increase sales in assigned territory.
- Established relationships with key customers, vendors, and distributors in the area.
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Resolved customer complaints promptly and professionally.
- Stayed current on competitor sales, prices and products.
- Provided feedback on product performance from customers in order to inform product development decisions.
- Monitored competitor activities in the region to ensure competitive advantage.
Customer Service Representative
National Gypsum Company
Charlotte
03.1993 - 08.2007
- Assisted customers in selecting products and resolving inquiries effectively.
- Maintained accurate records of customer interactions and feedback.
- Collaborated with team members to improve service delivery processes.
- Implemented best practices for handling difficult customer situations.
- Accepted offer to relocate to headquarters in early 1995
Education
Century High School
Bismarck, NDSkills
- Market analysis
- Customer relationship management
- Product promotion
- Conflict resolution
- Effective communication
- Problem solving
- Team collaboration and leadership
Accomplishments
- 9 time Pinnacle of Sales Awards
- President’s Award for achievements in 2014
- Successfully managed NJ until 2007 and followed that with success in SW Virginia
References
References available upon request.
Timeline
Territory Manager
National Gypsum Company
08.1996 - Current
Customer Service Representative
National Gypsum Company
03.1993 - 08.2007
Century High School