Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Hartson

Chesapeake

Summary

Dynamic Sr. Operations Manager at Lowe's Companies Inc, skilled in data-driven KPI tracking and employee coaching. Proven track record in optimizing operational excellence and strategic planning, leading teams to exceed performance targets while fostering a culture of safety and efficiency. Expertise in supply chain oversight enhances productivity and drives results.

Overview

11
11
years of professional experience

Work History

Sr. Operations Manager

Lowe's Companies Inc
05.2023 - Current

Responsible for overseeing all of Operations, Planning, and Transportation. This includes supervising a team of Operations Managers, Planning and Support Supervisors responsible for monitoring the safe, efficient, and effective movement of inventory through the facility. I currently analyze and forecast production volume and reevaluate resources throughout the day as workflow conditions change to meet downstream demand. Leads the team to achieve or exceed key performance indicator targets despite these fluctuating demands. Resolves more complex operational issues escalated from the team and am responsible for communicating business objectives and daily workload plans to team and General Manager.

Operations Supervisor

Lowe's Companies Inc
02.2016 - 05.2023

Supervised a high-performing team responsible for handling product safely, efficiently, and effectively as it moves through the facility. Maintained a safe working environment and built a culture of safety among associates. Monitored production volume and assigned or reassigned operations associates to tasks involving receiving and put-away, picking (order-fill), shipping product, or other supporting tasks. Quickly responded to changing workflow conditions and contributed positively to the facility's key performance indicators. Resolved issues, addressed safety concerns, and communicated daily workload plans to the team.

Performance Instructor

Lowe's Companies Inc
11.2015 - 02.2016

The Performance Instructor (PI) is a DC Operations Team Member position designed to be the primary department trainer. This included new hire training, best methods/job function training, and equipment training. Filled in to run departments when supervisors were out.

Warehouse Associate

Lowe's Companies Inc
10.2014 - 11.2015

Performed various tasks, including receiving, putaway, picking (order fill), and shipping, as assigned by direct supervisor.

Education

Bachelor of Science - Supply Chain, Trans, And Logistics Management

Bellevue University
Bellevue, Nebraska, NE
04-2025

Skills

  • Data-driven KPI tracking
  • SOP compliance management
  • Employee coaching
  • Performance metric analysis
  • Operational excellence
  • Effective strategic planning
  • Operational facility management
  • Supply chain oversight

Timeline

Sr. Operations Manager

Lowe's Companies Inc
05.2023 - Current

Operations Supervisor

Lowe's Companies Inc
02.2016 - 05.2023

Performance Instructor

Lowe's Companies Inc
11.2015 - 02.2016

Warehouse Associate

Lowe's Companies Inc
10.2014 - 11.2015

Bachelor of Science - Supply Chain, Trans, And Logistics Management

Bellevue University
Steven Hartson