Steven Johnson
Wegmans
Woodbridge
8
years of professional experience
Accomplished team leader skilled in ensuring operational excellence and high service delivery. Notable for strong team motivation and coaching, leading to improved employee performance and customer satisfaction.
Work History
Frozen Team Leader
4 Years 6 Months- Led team in daily operations to ensure efficient workflow and high service standards.
- Mentored new employees, providing training on best practices and operational procedures.
- Oversaw scheduling and staffing to maintain optimal coverage during peak hours.
- Conducted performance reviews, fostering professional development within the team.
Produce Customer Service
2 Years 4 Months- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Store Manager
1 Year 4 Months- Managed inventory levels, optimizing stock control to reduce waste and enhance profitability.
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored staff on operational procedures and best practices.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment for customers and employees.
Education
High School Diploma
Skills
Teamwork
Problem-solving
Inventory management
Attention to detail
Team leadership
Coaching and mentoring
Timeline
Frozen Team Leader
Wegmans
01.2022 - CurrentRead More
Produce Customer Service
Wegmans
08.2019 - 12.2021Read More
Store Manager
Dunkin
03.2018 - 07.2019Read More
Broadway High Schhol
High School Diploma
Read More