Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Suhjin Kwak

Annandale

Summary

Positive and reliable professional with a strong background in customer service and teamwork, honed at Virginia Tech Corps of Cadets. Proven ability to enhance service efficiency and maintain cleanliness standards, contributing to a positive customer experience. Skilled in problem-solving and organizational tasks, ensuring timely project completion and high-quality service delivery.

Overview

5
5
years of professional experience

Work History

Tailor Shop Assistant

Virginia Tech
Blacksburg
09.2024 - Current
  • Monitored the inventory of uniform pieces used to issue to cadets.
  • Assist seamstresses with their before and after work, taking in materials and putting them away when they are complete.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Life Cafe Team Member

Lifetime Fitness Cafe
Clarendon
09.2021 - 07.2022
  • Demonstrated knowledge of company's products and services to provide accurate information to customers.
  • Maintained cleanliness of cafe area including tables, chairs, floors, counters, and windows.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained safe food handling practices to prevent germ spread.

Front of House Employee

Bruster's Real Ice Cream
Fairfax
04.2020 - 08.2021
  • Warmly greeted visitors to promote great customer service and a positive ordering experience.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Implemented strategies to improve service efficiency and guest satisfaction.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.

Education

Some College (No Degree) - Public Health

Virginia Tech
Blacksburg

Skills

  • Customer service
  • Organizational skills
  • Teamwork and collaboration
  • Problem-solving
  • Cleanliness standards
  • Punctual and reliable

Languages

Korean
Native/ Bilingual

Timeline

Tailor Shop Assistant

Virginia Tech
09.2024 - Current

Life Cafe Team Member

Lifetime Fitness Cafe
09.2021 - 07.2022

Front of House Employee

Bruster's Real Ice Cream
04.2020 - 08.2021

Some College (No Degree) - Public Health

Virginia Tech

Similar Profiles

CREATE PROFILE
Suhjin Kwak