Sundar Khattri
Falls Church
Summary
Results-driven Recruiter/Administrative Assistant and clerk with over years of experience in talent acquisition, office management, and customer service. Strong organizational and communication skills with expertise in Microsoft Office Suite and other relevant tools. Proven track record of supporting executive teams, handling confidential documents, and improving operational processes. Committed to fostering a positive work environment and achieving company goals through meticulous attention to detail and proactive problem-solving
Overview
4
4
years of professional experience
Work History
PSE Clerk & Distributor
USPS
04.2024 - Current
- Facilitated timely delivery of packages by ensuring proper labeling and placement within designated sorting bins according to postal codes.
- Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
- Stayed current on USPS regulations and updates through regular attendance at training sessions or team meetings, applying new knowledge to daily tasks for continuous improvement in service quality.
- Provided exceptional customer service while addressing inquiries about postage rates, mailing regulations, and other postal matters.
- Ensured smooth operations through regular maintenance checks on postal equipment, reporting malfunctions promptly for quick resolution.
- Assisted customers with special services requests such as certified mail or insurance claims, fostering trust in the USPS brand.
- Upheld a professional demeanor when interacting with customers, coworkers, and supervisors to maintain a positive work environment.
- Performed data entry tasks with high accuracy levels to ensure proper documentation of all incoming/outgoing parcels within the system.
- Accelerated processing times with effective use of automated equipment for mail sorting and distribution.
- Sorted mail according to size, shape and destination.
- Moved bulk containers and large parcels with Pallet jack.
- Provided service and sales to walk-in customers.
- Prepared reports to track mail volumes, fees and other related data.
- Added accurate data entry into computer system to complete transactions.
- Used computer systems to track packages and update client information.
Recruiter/Administrator Assistant
Quantum Technologies Inc
01.2021 - 01.2024
- Used job boards, internet tools and career fairs to source both passive and active candidates.
- Screened resumes and conducted pre-screen interviews and preliminary technical assessments of candidates.
- Maintained a database of potential candidates by sourcing from online job portals, professional networks and other sources.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Developed recruiting strategies to identify qualified candidates and build network.
- Scheduled or conducted new employee orientations.
- Collaborated closely with internal stakeholders such as HR personnel, departmental heads., to ensure successful completion of recruitment processes.
- Created job ads and wrote job descriptions.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Scheduled and conducted orientations and training for newly hired employees.
- Coordinated with HR department for all the required documentation.
- Supervised office operations, including scheduling, supplies management, and facility maintenance.
- Managed incoming and outgoing correspondence, including emails, phone calls, and letters.
- Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant tools.
- Troubleshooted basic IT issues and liaised with technical support when necessary.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars. Handled confidential documents in an organized fashion according to established protocol.
- Managed day-to-day office tasks, including answering phones, responding to emails, and coordinating appointments.
Education
MBA -
Washington University of Virginia
Virginia12-2019
Skills
- Java , eclipse, SDLC Methodologies, Jira, Manual Testing
- Documentation and analyzing
- Google Suite, Social Media Management
- Teamwork and Collaboration
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Customer Service and Sales
- Confidential Document Handling
- IT Troubleshooting
- Scheduling and Calendar Management
- Strong Communication and Interpersonal Skills
- Self-directed, Problem Solving, Adaptability, Professionalism, and strong work ethic
- Filing systems
- Shipping and receiving
- Package handling
- Data entry proficiency
- Document processing
- Supply management
- Computer savvy
- Cash handling
Timeline
PSE Clerk & Distributor
USPS
04.2024 - Current
Recruiter/Administrator Assistant
Quantum Technologies Inc
01.2021 - 01.2024
MBA -
Washington University of Virginia
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