SURESH SINHA

• Strengthened client portfolio by identifying needs and recommending suitable financial products or services.
• Complied with regulatory, legal and ethical requirements to protect bank assets.
• Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
• Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
• Maintained high levels of cash handling accuracy, ensuring proper documentation and adherence to compliance requirements.
• Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
• Collaborated with team members to achieve branch sales targets and enhance overall productivity.
• Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
• Identified opportunities for cross-selling financial products, resulting in higher revenue generation.
• Reduced transaction wait times through efficient multitasking and effective queue management techniques.
• Assisted in the implementation of new marketing strategies, leading to increased foot traffic and account openings.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

MAJOR DUTIES AND RESPONSIBILITIES

As a Work Leader in Editing:

• Independently supervises and manages the daily work of the New Delhi Editing Unit.Has immediate and full responsibility for quantity and quality of work (regardless of language, format and script) produced by the unit. personally handles editing of problematic films and fiches.
• Editing of digital images and digital preservation done by camera operators. Inserting digital images of retakes of newspaper, magazine, manuscripts etc.
• Advises and counsels New Delhi's editors on performance related matters, referring intractable problems to Deputy Chief. provides oral and written input to Deputy Chief on the annual ERs of editors.
• maintains production control over the entire editing procedure, abiding by or enforcing established priorities. Determines whether individual workloads need to be adjusted so as to prevent the development of backlogs. Ensures timely receipt of material to be edited from the Editing Unit and timely delivery to the Duplication unit.
• supervises and manages every stage of the unit's workflow for all microfilm and microfiche received from the processing unit for editing purpose until the edited film and fiche is delivered to the Deputy Chief for quality control review.
• Assist the Deputy Chief address administrative and technical functions (including Methylene Blue Testing, rule interpretations and bibliographic issues) of the editing unit.
• Reports malfunctioning equipment to the microform technician responsible for equipment. Ensures that editor observe equipment maintenance guidelines, and maintain cleanliness in and around the editing work area.
• Keeps track of supplies required for editing unit, alerting the Deputy Chief of the need for additional supplies in a timely manner.
• Maintain accurate statistics and records relating to editing output, keeps accurate and complete records of microfilms and microfiches edited and through Deputy Chief.
• Trains new and visiting LOC staff provides guidance to staff of host country libraries and microform operations.
• Assist the Deputy Chief to write and update editing manual in complete conformity with LOC standards and to update the editing chapter of the procedure manual on the office intranet.
• Ensures the government property, especially the library equipments and raw material, is properly handled by the editors and kept secure to avoid loss or damage.
• provides input to the Deputy Chief and the Chief of discussion with senior managers in the preservation reformatting division (PRD) and the photo duplication in Washington and field directors in other offices in all matters pertaining to editing and Methylene Blue Testing.
• provides input to the Chief's contribution to the Field Director's strategic planning, exercise, by setting realistic and achievable short and long term goals for the output of the editing unit.

MAJOR DUTIES AND RESPONSIBILITIES

As a camera operator:

• MICROFILMING: Independently operates one of six microfilm camera in New Delhi office.
• MICROFICHING: Independently operates one of three microfiche camera/processors in New Delhi office.
• PROCESSING: Independently operates one or two processors simultaneously, or operates deep tank processor
• TESTING: Perform Methylene blue test on each film strip

A) Take monthly graph or calibration test of chemical to determine their strength

B) Measure and mixes chemicals using precision scales

C) Using spectrophotometer, analysis test to determine thiosulphate concentrations

• EDITING: Review of work done by other colleagues in different stages of micro-formatting process e.g. collation, filming, fiching, processing of films and microfiche
• DIGITAL PRESERVATION: Digitization of newspapers, magazines, manuscripts, maps and various other special projects.

MAJOR DUTIES AND RESPONSIBILITES

• Prepare restaurant tables with special attention to sanitation and order
• Attend to customers upon entrance
• Present restaurant menu's and help customers select food/beverages.
• Take and serve orders.
• Answer questions or make recommendations for complimentary products
• Collaborate with other restaurant servers and kitchen staff
• Deals with complains and problems with a positive attitude
• Issue bills and accept payments

MAJOR DUTIES AND RESPONSIBILITIES

• Taking orders, answer questions about the menus and food, sells the restaurant food and drinks, takes payment.
• communicate orders with the kitchen staff.
• Run the computer with restaurant programs to take payments and issue bills.
• Give training to the new crew members and make them perfect to operate and manage the restaurant duties.