Overview
Work History
Education
Skills
Timeline
Generic

Susan Burns

Spotsylvania

Overview

35
35
years of professional experience

Work History

Natural Support

Knicley Knoll
Spotsylvania
01.2011 - Current
  • Built strong and trusting rapport with clients and loved ones.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Helped clients get in and out of beds and wheelchairs.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Drove clients to doctors' appointments and social outings.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

Maid

La Quinta Inn & Suites In
Temple
07.1992 - 10.1994
  • Swept and damp-mopped private stairways and hallways.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Swept and mopped hardwood floors.
  • Stocked linen closets with fresh towels and bedding.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Performed other related duties as assigned.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
  • Interacted positively with residents while cleaning apartments and common areas.
  • Made beds with clean linens.
  • Replenished supplies such as soap, toilet paper, tissues.
  • Scrubbed sinks to remove stains.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Sanitized bathrooms including sinks, toilets, showers and tubs, countertops, mirrors and floors.
  • Adhered to daily cleaning schedules and updated as needed based on demand.

Maid

Hampton Inn By Hilton
Temple
06.1990 - 07.1992
  • Swept and damp-mopped private stairways and hallways.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Swept and mopped hardwood floors.
  • Stocked linen closets with fresh towels and bedding.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Performed other related duties as assigned.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Organized supplies for use based on expected customer needs.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
  • Interacted positively with residents while cleaning apartments and common areas.
  • Made beds with clean linens.
  • Performed various laundry duties, including folding, ironing and pressing.
  • Replenished supplies such as soap, toilet paper, tissues.
  • Scrubbed sinks to remove stains.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Sanitized bathrooms including sinks, toilets, showers and tubs, countertops, mirrors and floors.

Education

GED -

Amelia High School
Amelia
12-1986

Skills

  • Client communication
  • Meal preparation
  • Environmental sanitation
  • Activity planning
  • Mobility assistance
  • Time management

Timeline

Natural Support

Knicley Knoll
01.2011 - Current

Maid

La Quinta Inn & Suites In
07.1992 - 10.1994

Maid

Hampton Inn By Hilton
06.1990 - 07.1992

GED -

Amelia High School

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Susan Burns